AI 2018 Business Excellence Awards

32 Acquisition International - 2018 Business Excellence Awards BE180041 Best Investigative Skills Training Company - UK Opto Training Ltd Opto Training offer a confidential and bespoke service, from training design and development, through to delivery and work place assessment. Additionally, the firm also specializes in designing and delivering specialist training for safeguarding children, young people and vulnerable adults. In addition to its own extensive range of safeguarding and investigative skills training courses, the firm can also provide qualified trainers to Home Office police forces who have the appropriate College of Policing licence to deliver their Learning and Development Programmes. David explains how this vast array of solutions can be tailored to meet the individual needs of each client the firm supports. “Opto Training has built a reputation for quality and integrity through delivering professional training to clients throughout the United Kingdom and also overseas, in both the public and private sectors. Our clients include both statutory and non-statutory agencies: Police, Fire and Rescue, Local Authorities, Safeguarding Boards, Local Government and a range of private companies “We work very closely with our clients to identify the specific training needs of their workforce and then develop bespoke learning programmes to provide learners with the relevant knowledge and skills to improve their working practice. Equality and diversity are core values underpinning our philosophy and approach to working with a client. “Fundamentally, our ability to tailor learning programmes to meet the unique needs of a client is critical to improving the standard of the performance of their workforce. Optimizing the knowledge and skill sets of learners is achieved by designing bespoke case studies and encouraging an active learning environment; which facilitates both the application of the theoretical component and practical aspects of the learning programme, in a safe learning environment.” Supporting such a vast array of clients means that Opto Training’s dedicated and professional staff have to work hard to ensure success for every training session they undertake. The firm, which is keen to practice what it preaches, has an inclusive culture that ensures that staff are constantly able to provide clients with the very highest possible standards of support and service, as David highlights. “At Opto Training we acknowledge, appreciate and celebrate difference, and recognise that diversity and inclusion stimulate creativity, innovation and success, and enhance our ability to serve our clients and strengthen our business for the benefit of all. We are confident that our actions will bring real benefits to peoples’ lives, be it those of our clients and their nominated candidates, or of our employees. We have regular informal meetings away from the work place and work together on every aspect of the process from design to delivery. We value our staff and try to engender trust and confidence by avoiding micro-management and encourage 360-degree feedback.” Ultimately, as the market continues to move towards a greater dependence on technology, firms such as Opto Training have to adapt to remain relevant and supply cutting edge solutions to its clients. In his concluding comments David outlines how his firm will be changing its service offering in the future to build upon the firm’s current success and grow even further. “Moving forward, our ongoing focus is to maintain our continuous steady growth and to continue to value and support both our workforce and clients. As such, we will be looking to recruit some specialist trainers over the coming months, who will be able to design and deliver training relating to cyber-crime and digital investigations. They will help ensure that we remain able to offer clients the solutions they need in an increasingly digital world.” Opto Training Ltd provide all aspects of investigative skills training for individuals, organisations and businesses engaged in any aspect of investigation, compliance or fact finding. Managing Director David Keech talks us through the firm and explores the secrets behind its success. Company: Opto Training Ltd Contact: David Keech Phone: 01614 011 334 Website: www.optotraining.co.uk “Opto Training has built a reputation for quality and integrity through delivering professional training to clients throughout the United Kingdom and also overseas, in both the public and private sectors. Our clients include both statutory and non- statutory agencies: Police, Fire and Rescue, Local Authorities, Safeguarding Boards, Local Government and a range of private companies