AI 2018 Business Excellence Awards

44 Acquisition International - 2018 Business Excellence Awards BE180071 Best IT Solutions Company – New York Caltalis that the US IT industry is only going to grow, leading to widespread optimism amongst the firm about the times ahead. “The US IT Services market is healthy and is expecting significant growth this year. We have defined growth opportunities across our product lines. We are excited about IoT and context-aware computing which may be disruptive and have tremendous solutions and services implications.” Having overseen continued success at Caltalis, Gaetan shares with us some of the lessons that he has learned throughout his career, and comments on how he believes these lessons have shaped his success, before describing just some of the challenges that he and the company have had to overcome to be where they are today. “Over the years, we have learned to listen more intently. It is great to talk about ways to approach problems broadly, it is better to have what we call a molecular understanding. We listen closely and try to develop a deep understanding of our clients. This client centric, “outside in” approach really informs the quality of our solutions and services. From top to bottom, we encourage our people to ask questions, but more importantly listen intently to the responses.” “Our challenges are what you would expect with any growing company. It’s about keeping everything in relative balance as you move forward. Challenges however also give us insight in what every company faces, and as such are opportunities to connect with our clients. My role today has expanded into not only looking after the health of our company, but our opportunities, direction and culture as well.” Enabling all staff to maximise their potential when working at Caltalis, Gaetan highlights that the team believes in open discussion, and therefore the company has been able to cultivate a working environment which sees everybody excited about coming to work. “Throughout the company, we believe in open discussion. We have terrific groups of diverse, energetic people who are active participants in all aspects of our business. People are encouraged to share ideas and challenge norms. If something doesn’t work, make a suggestion, contribute. Come up with a better idea, method, process, solution. We want everyone to be a part of our work.” Headquartered in New York, Caltalis’ overall mission is to bring innovation and tailored solutions to its clients. Boasting experienced Technology professionals , the company specialises in white- glove, individualised services for industries, including Financial, Legal, Healthcare, Manufacturing, Hospitality and Media. Gaetan starts off the discussion by telling us how it feels to have been selected as the Best IT Solutions Company in New York, and outlines what he believes to be the main attributes that the company possesses which have contributed to its success. “Honestly, it is great to be recognised. It is a tremendous tribute to our people as they are dedicated and committed to their roles and our clients. I think we integrate very well, not only in the sense of building solution but as colleagues and co-workers. Essentially, we have coalesced into a focused IT Firm.” A crucial aspect of the firm’s success has been its approach to undertaking new clients and projects. Gaetan comments on what methods the Caltalis team take in order to ensure from the start that the desired outcome is reached on both sides. “When undertaking a new project, we start with a critical assessment. We speak to principles, stakeholders and constituents at all levels. We work with them to develop scope and dimension. Our aim is to isolate and illuminate critical needs to focus on, and tailor solutions. Over the years we have been very successful providing singular solutions to sometimes very broad requirements.” Discussing the firm’s ongoing business strategy, Gaetan emphasises the importance of being innovative, practical and offering customised services to clients. It is these aspects which make the firm unique, the customised offerings ensure that the firm realizes its various business goals. Gaetan stresses what the team must do in order to realise its vision. “Here at Caltalis, we invest in technology, development and people. We have doubled our Technical staff and broadened [M]Serve, our Manage Services distribution, and application stack. We believe in order to realise our goal we must deliver in all areas.” Being based in the US has seen the firm achieve some outstanding success, and Gaetan explains Caltalis is an IT Consulting Firm with solutions for companies large and small. We invited Gaetan Lherisson, Managing Partner to give us an insight into the success of the ambitious company. Company: Caltalis Contact: Gaetan Lherisson Address: 708 3rd Avenue, 6th Floor, New York, New York, 10017, USA Phone: 001212 297 6228 Website: www.caltalis.com