2019 Global CFO Excellence Awards

18 Acquisition International - 2019 Global CFO Excellence Awards Drawing on its extensive experience in the financial sector, TBI Bank is a fully licensed bank with a focus on consumer finance and lending to small and medium-sized enterprises operating in Bulgaria and Romania. To find out more we profile the bank to gain an insight into the secrets behind its success. TBI Bank riginally created in 2002 as TBIF Financial Services, TBI Bank has since flourished into a consumer and SME focused bank dedicated to providing its clients with innovative solutions and expert financial support. The firm entered the banking sector in 2011 when TBIF acquired NLB Bank Sofia, the Bulgarian branch of Nova Ljubljanska Banka, Slovenia. The consolidation of all the firm’s business activities led to the birth of TBI Bank. Since then, the bank has competed with major market players in offering the highest quality customer service and a variety of products and services in the field of consumer finance and business lending. Now owned by TBIF Financial Services, a 4finance Holding company, TBI Bank is able to draw on its parent company’s vast industry experience to ensure that it offers clients a truly innovative array of services across the personal and business banking sectors. Thanks to its trusted network of over 5,000 sales points, the bank now serves more than 1.4 million registered customers. This successful business model and customer-oriented approach allowed TBI Bank to become the most profitable and efficient bank in Bulgaria. O Primarily the firm is focused on retail clients that are underserved and underbanked by the more traditional banks. The bank also offers innovative solutions to SMEs, most of which are outside of the offering of many of its competitors. Fundamentally, the success of TBI Bank belongs to its highly professional and talented experts. TBI Bank's international leadership team works closely with its over 1,500 employees to improve and transform through digital innovations the financial lives of consumers and ensure excellence for everyone it has the privilege to work alongside. Be they private or corporate clients, everyone can rest assured that TBI Bank will work with them to provide them with the support they need. This is particularly important in today’s banking market, as clients are increasingly aware of their options and able to move quickly and easily. Customers’ needs have dramatically changed over recent years, and they now value speed, digital accessibility, and quick reaction. They are perfectly happy to change a traditional and reputable institution for a brand-new player that speaks their language and offers exactly what they need, and it is thanks to this flexibility that TBI Bank has flourished. The firm is keen to ensure that it does not rest on its laurels and continues to offer clients the solutions they need to ensure it remains a key player in the financial markets over the coming years. Among the bank’s leaders and key drivers is CFO Denis Gorbunov. He began his career in the audit department of PricewaterhouseCoopers in Moscow. There he worked primarily with financial institutions – banks, insurance companies etc. After that he moved into Advisory with KPMG and continued to work with financial institutions. Later he joined TBI Bank in 2016 and since then he has been working with the firm to drive it to success. Ultimately, TBI Bank’s ambitious goal is to be a next-generation digital bank by offering a wide range of online and mobile solutions in response to the dynamically changing financial market and consumer behaviour. As part of this focus, the bank is currently challenging the established view of banking to create a completely new approach. This will remain the bank’s ongoing focus as it looks towards a bright and exciting future filled with new opportunities to drive change in this fast-paced and competitive market. Company: TBI Bank Contact: Denis Gorbunov Website : https://tbibank.bg Banking CFO of the Year 2019 – Balkans & Recognised Leaders in Digital Banking 2019 - Europe