Packages Packages Executive Package 3,295 GBP- Limited Availability Supporting front cover image & headline 2 page article Bespoke trophy Wall plaque Personalised digital logo Personalised digital certificate 4-page digital brochure Acquisition International - Business Excellence Awards 2021 9 8 Acquisition International - Business Excellence Awards 2021 Apr21007 Best Emerging Restaurant Group - UK On a mission to take back the top spot from online delivery platforms in the UK food service industry, Gourmet 4 Food Hall and Bar is a dynamic restaurant chain that combines all the advantages of delivery service with the beloved restaurant model. We find out more about this flourishing enterprise as it celebrates its recent success at the AI Business Excellence Awards 2021. revolutionary new food marketplace, Gourmet 4 Food Hall and Bar is a growing UK franchise that seeks to appeal to customers in the younger and millennial demographic by housing multiple exciting and relevant food brands in food halls located across the country. As a market leader of the quick food service industry, Gourmet 4 has recognised that the traditional restaurant model is being surpassed by online delivery organisations that are able to fulfil the growing consumer demand for speed and convenience. Deliveroo, UberEats, Just Eat and similar delivery brands appeal to the younger generation’s desire for choice in a single online location, that makes it easy for them to have whatever it is they may be craving at that particular moment delivered to their door in no time at all. Moreover, as the Covid-19 pandemic hit headlines and the impacts on the hospitality industry saw restaurants and dine-in establishments close their doors for months at a time, the popularity of online delivery organisations just kept growing. Enabling consumers to continue enjoying the brands they loved and saving them the time and effort of preparing their own food, these delivery platforms have dominated the food service sector in the months since the outbreak of Covid-19. Although restaurants across the UK are now allowed to reopen and have seen surges in activity since the easing of lockdown, many consumers – particularly in the younger bracket – continue to prefer the delivery model of food service over the restaurant model. Gourmet 4 was created to challenge this trend. Operating with the same values and attributes as its competitors in the delivery market, Gourmet 4 boasts quality, choice and speed, but with the added bonus of prime physical locations across the UK. Already active in fourteen locations, and with a dozen new sites also set to open soon, Gourmet 4 is just as accessible as any delivery order and has the same extensive range of brands from which hungry consumers can choose from. The portfolio consists of Fat Burgers, Smokin’ Buns , Tiki Tika Indian Street Foods, @Desserts, Saucy Chicks, Smokey Joe’s and so many more, ensuring that there is something to satisfy every craving imaginable. In keeping with its ethos of efficiency and convenience, Gourmet 4 has built its food hall & bar concept on a simple and effective strategy. Beginning with the transformation of pre-existing but outdated restaurants into spacious and vibrant marketplaces, Gourmet 4 then implements its innovative technology in the form of an easy to use EPOS self-service system that customers can use to order using their smartphones. From this single point, customers are able to choose their preferred dish from the many brands available to them, thereby retaining one of the key attractions of the online delivery system. A Best Emerging Restaurant Group - UK However, unlike the online delivery platform systems, customers are able to enjoy their array of meals with friends and family, dining in or taking away, but enjoying the bubbly and communal atmosphere of the food hall while feasting on delicious and freshly prepared food along with exciting cocktails, draft beers and a well curated wine list Indeed, as the globalisation of taste has taken off and seen the gourmet food market evolve, the Gourmet 4 concept has been pushed to new heights as it strives to represent the richness and diversity of culinary culture. Food is not just about filling you up; it is a communal activity enjoyed around the globe and lauded for its many health benefits. As such, Gourmet 4 carefully selects the brands in its portfolio, vetting and quality checking each one to ensure that they reflect the high standards set by Gourmet 4. For those brands that are selected to join the Gourmet 4 franchise, it is a fantastic opportunity to be part of a growing establishment that is leading the fast food and restaurant industries. The partnership offers budding brands the chance to benefit from the support of an enterprise with a successful track record of sales and an experienced management team, who will provide training and assistance in everything needed to get a business off the ground, from marketing to recruitment, menu planning to customer service. Gourmet 4 is invested in helping its brands to succeed, giving them the platform to pursue business growth in an industry that they love as part of a business that is synonymous with high quality food and entrepreneurship. Gourmet 4 also recruits individuals who have a passion for food and tremendous interpersonal skills, who adore working with customers and have strong leadership potential. Recruiting the best in talent from the market has ensured that Gourmet 4 comprises teams across the UK who are united in their determination and proactivity, benefiting both the company and the individuals who are able to see career progression and a development of their interests in one of the UK’s biggest and most important industries. While dining-in experiences have been limited throughout the pandemic, Gourmet 4 has been taking the opportunity to develop and grow over the past year, meaning that its food halls up and down the country were ready and eager for the resurgence in activity when lockdown restrictions were eased. Moreover, with multiple new sites set to open over the coming months, Gourmet 4 is preparing for an exciting year ahead that will undoubtedly see it achieve its objectives of doubling its estate every six months. It is therefore unsurprising that this enterprising institution is gaining a positive reputation in the UK food industry, a reputation that has only been enhanced by the company’s recent recognition as the Best Emerging Restaurant Group – UK at the AI Business Excellence Awards 2021. FAT BURGERS GOURMET GRILL THRILL OF THE GRILL SMOKEY JOE’S Contact: Andy Saxena Company: Gourmet 4 Food Hall & Bar Web Address: https://gourmet4.co.uk/ Editor’s Choice Package 5,295 GBP- Only One Available Main front cover image & headline 4 page article placed at the front end of the magazine 2 Bespoke trophies 1 Wall plaque Personalised digital logo Personalised digital certificate 8-page digital brochure 100 high quality copies of your 8-page brochure Double Page Spread in future issue of Acquisition International Acquisition International - Business Excellence Awards 2021 7 6 Acquisition International - Business Excellence Awards 2021 guidance to gain extra knowledge and confidence around course content, duration and expectations. Profiling is also provided to allow staff to gain an accurate picture of each learner’s skills needs. The analysis forms the basis to map out a specific set of actions, targets and skills development. Determining the qualifications learners will pursue to maximise their chance of achieving a positive outcome is of paramount importance. This personalised approach is particularly pertinent to learners from disadvantaged backgrounds as all factors affecting successful outcomes, including welfare and financial issues are identified and supported. Portull’s well-established approach to quality, driven by a selfassessment and quality improvement plans, are monitored monthly alongside other quality assurance metrics. The results of internal and external audits give Portull the consistency, quality and adequacy of their learner’s progress. Not just simply focused on training the people that pass through its doors, Portull is focused on engaging with the community and maintaining the history of the same, whilst providing end-to-end service that supports people in gaining sustainable employment, they continue to support businesses. Portull continue to work with ex-Armed Forces personnel, signing to commit to honour the Armed Forces Covenant and making Hull4Hereos their Charity of the Year 2021. Portull also sponsors local projects such as Hull Kingston Radio, Amateur Rugby League Teams, Football Clubs, East Hull Open Age Rugby Club. Portull have also provided part of its premises to Places for People to assist learners in accessing housing, working with local foodbanks and the Salvation Army. The National Careers Service/Education Development Trust are also based onsite to offer further support to learners. Mental health and welfare support is another priority, with Portull referring to partners such as Andy’s Man Club, creator of the It’s OK to Talk campaign to help reduce suicides in men. During the last year, Portull Training Services have noticed an increase in its learners requiring support in obtaining sustainable employment, safe and secure accommodation, and foodbank information. As a company, it feels that it is important to assist all learners to obtain these services and have assisted many individuals by providing clothing, food and network support. Portull have also further closed the gap with its sister company, HPLA to supply temporary to permanent sustainable employment for the individuals currently struggling, placing over 69% of unemployed individuals back into work, sustaining 95% in employment and receiving positive five-star Google feedback. Portull continue to work with employers following the increase in redundancies during the unforeseen COVID pandemic. Extending the hand of held, offering employer and employee support during unprecedented times, has at times, produced its own challenges which Portull have executed well. Assisting newly unemployed personnel by supplying new skills and upskilling, ensures the individual is presenting themselves moving forward in their best light. These new and improved skills ensure a higher percentage employability rate within an already struggling market Although the pandemic of 2020 took hold in March and April, this led to a further upturn of resource demands and as many customers lost personnel to furlough, quarantine and sickness, the demand continued to grow. Whilst many industries shut down for lockdown, Portull and HPLA experienced an uptake in demand, embracing working relationships to be able to support businesses and learner’s, they continued to offer all the flagship products and services. Whilst Portull’s funded provisions were placed on hold initially, the pandemic had created many occupational safety and health risks across various business sectors, with the training provider’s customers being drastically affected. Portull responded to the pandemic quickly and adapted delivery models, schemes of work and changed their staffing structure to ensure that their customers’ and clients’ needs were continuing to be met. These measures allowed Portull to continue with the funded provisions to support vulnerable adults and assist with local labour market requests. As the pandemic continues, the related risks and recovery are a high priority factor with Portull and its customers. Portull have therefore, stepped in to help other business owners, it has recruited, trained at cost for its customers and provided mental health, financial and welfare support for learners. Portull employees also took the opportunity to learn new skills, develop new efficient ways of thinking and let go of inefficient ways of working. Portull staff have persevered and stretched themselves with learning specific behaviours whilst maintaining their effectiveness and efficiency in the workplace. Portull are continuing to support their learners through remote and distance learning, creating WhatsApp groups, arranging group and one-to-one Teams meetings. By offering a 24-hour learner support network as well as face-to-face delivery Portull have provided an “around the clock” function, much needed by their learners. As a result of their dedication not only to their learners but their community over the last 12 months, Portull achieved contractual growths, retaining contracts with HPLA and gaining a further six contracts to provide labour alongside eight contracts via Portull contacts. These had carried over as a result of strengthening and closing the gap between both sides of the company. An increase of stakeholders now means further partnerships have been formed with both companies now having working partnerships with; Operator Training Solutions Limited (OTS), HSS Hire & Training for additional training requirements, Howdens Joinery and Fairshare Foods. In addition Copernus, Greencore, and Yorkshire Greens to provide manufacturing, warehouse, and factory labour fulfil staffing gaps, giving more opportunities for employment. Although Portull have seen a dramatic increase, it has continued to maintain its relationships with companies such as Alexander Dennis, Selkirk’s, Al-Ko Kober, Karro & Chaucer Foods, Collett & Sons Haulage and Siemens Gamesa, world leader in the renewable energy network. Portull plan to be the Training provider of choice, training those in and out of work and have recently submitted a tender to financially support the opportunity for growth. In conclusion, Portull maintain the road to success is their personal approach, the family vibes, commitment, and the never-ending support they offer their learners, staff and community. The moto Portull adhere to, reflecting on their selfless dedication is “If Portull are unable to do it for you, we will not hesitate to find you the source that can”. Company: Portull Training Services Ltd Contact: Cherie Jackson Website: www.portull.com Best Workplace Training Provider 2021 – UK Acquisition International - Business Excellence Awards 2021 5 4 Acquisition International - Business Excellence Awards 2021 Feb21442 Best Workplace Training Provider 2021 – UK Located in Hull, Portull Training Services Ltd. was founded in January 2007 to meet the demanding needs of the ports industry with regards to plant and machinery training. Since formed, Portull has become a well-established, high-quality training organisation with demonstrably successful models of delivery that provide a pathway for all its learners. PTS maintain and continue to build strong links with regional colleges, educational awarding bodies and customers and develop significantly broader ranges of training solutions to meet other industries. ith a company philosophy based on the belief that the needs of its customers are of the utmost importance, Portull’s entire team is committed to developing economic growth through structured community support, development and partnership working. The training provider is now looking to move forward, be more strategic and consolidate its key position to be the “Trainer of Choice” for specialist plant and equipment across a broad range of market sectors; developing “Portull Group” to incorporate its sister company HPLA and offer onward employment. The Portull Group not only develop and train staff for our customers, 90% of Portull Staff are a result of attending and successfully completing their funded courses. Once employed Portull and HPLA develop and mentor each employee in their chosen field for example, as an example Tutors, Instructors, Assessors, Administration and Front of House. Portull encourage staff members to progress to senior roles and management levels. During 2020, Portull trained 4 employees to a category level four (Train the Trainer) with the Road Transport Industry Training Board (RTITB), with one staff member going on to be one of only 40 in the country to deliver the Train the Trainer courses with the Independent Training Standards Scheme and Register (ITSSAR) to provide the next generation of practical training specialists, recently developing staff to become duel accredited. Portull performs a pivotal role in responding to the dynamic skills and employment needs in its local area. Portull has forged strong extensive links within the Humber and York, North Yorkshire and East Riding regions and obtained strong alliances with a network of voluntary and community organisations. This ensures they maintain a responsive attitude to emerging opportunities and agile to referral agents. Their clients’ needs carefully calibrating the position it occupies and maintaining a flexible Pathway to the Employment programmes it offers; providing a clear line of sight for unemployed people to gain paid employment. The company works with over 500 small, medium and large employers to ensure occupational currency is retained, specific skills needed to respond to the emerging roles and vacancies that W Best Workplace Training Provider 2021 – UK employers have. It retrains current staff, trains and recruits new staff in direct response to employer need. Responding to emerging employer needs, especially around the Humber Ports sector where job opportunities are plenty and somewhat varied, has seen Portull engage in a capital investment programme. This engagement has required Portull to develop stateof-the-art facilities and purchase equipment of industry standard to enable the business to teach real and occupationally relevant skills to learners. To supplement Portull’s support, assistive technology, specialist support and other reasonable adjustments in accordance with the Equality Act 2010 Partnerships are formed from a wider range of external agencies. The primary mechanism for referral of Portull’s offer is through its key referral agents such as job centres, community and voluntary groups and local authority funded organisations. Portull’s staff actively work with the community to offer immediate skills-based opportunities to job seekers, either through its successful programmes or other ranges of qualifications. Portull’s commitment to stakeholder engagement provides the business with the insight to adapt and flex to dynamic labour market needs with a service offer that has both relevance and currency with employer skills requirements, roles and vacancies. As a result of the strength of their relationships, Portull performs a demonstrably successful role in assisting business and economic growth, helping to tackle unemployment and addressing wider social issues. An example of engagement includes continual investment into its equipment and training centre, allowing it to offer more courses in an authentic workplace environment. Renovation of the original equipment and cranes that were part of the building saw them incorporated back into the building’s history, preserving the heritage of the site. The company also paid for a mural to be painted on the buildings to further celebrate the site and shipping and fishing heritage of the local area. In engaging and supporting learners, Portull has adopted a comprehensive approach to identifying skills needs to maximise positive outcomes. Learners are given information, advice and
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