Global Excellence Awards 2018

196 Acquisition International - Global Excellence Awards 2018 Acquisition International - Issue 12 2018 35 Royal Crown is a private non-life insurance company, active in Cyprus for more than forty years, initially as agents of Royal & Sun Alliance, of which they are still Global Partners, and since 1999 as a purely Cypriot company. We caught up with Anthie Zachariadou who provided us with a detailed insight into the inner workings of the award-winning firm. oyal Crown provides a complete range of non-life insurance services, that is it offer all non-life insurance products. The firm’s flagship products are the original and authentic combined policies for businesses and for residences. The combined policies are the most comprehensive composite products in the market and include any risk to which occupiers of premises, businesspeople or homeowners may be exposed to, with an option to pick and choose applicable covers and individualised policy configuration. Royal Crown has always been operating on the basis of its core principles – transparency, integrity and good faith. The RCI team is proud of its healthy associates network, the dedication of its staff and of the confidence it enjoys by long-term clients, as well as of its excellent professional relationships with some of the leading European reinsurance companies. It develops insurance policies with a view to compliance with legal, regulatory and social demands and always aims to upgrade qualitatively and technologically, in order to provide the best possible service to customers, through the protection and the serenity that the bring right insurance brings about. Royal Crown clients can be absolutely certain that their claims will be handled in the quickest possible and fairest manner. Anthie begins by informing us of the clients that Royal Crown serves and how the team approaches each new case. “Here at Royal Crown, we apply strict underwriting standards and therefore select our clients carefully, always evaluating the moral hazard as a priority. Around half of our business is direct, which means we get to know our clients personally, and the other half comes through our devoted agents network, and we are certain then that we have a very healthy portfolio. We approach them most personally, or through or agents, and sometimes through advertising and our presence in and communication through the social media.” Whilst on the topic of the team, Anthie is keen to highlight how the staff play the most definitive role in the overall success of Royal Crown. Contact Name: Anthie Zachariadou Company: Royal Crown Insurance Company Ltd. Address: Mnasiadou 20, Nicosia, 1065, Cyprus Telephone: 0035722885555 Website: www.royalcrowninsurance.eu Insure In Your Future R Nov18047 “Our staff is a team, a family, they work very smoothly together and provide support to each other. They also love the company, which means we can count on the to be productive and try their best for good results. We are extremely proud of our loyal, devoted, amazing people working here at Royal Crown!” Looking ahead to what the future holds for the firm, Anthie signs off by revealing the exciting plans which lie in the pipeline for Royal Crown, especially following their recent success in Acquisition Intl’s Global Excellence Awards 2018 where they were righteously awarded the accolade Most Outstanding Non-Life Insurance Company 2018 – Cyprus. “Moving forward, we will continue to make an effort to create policies that would provide cover in the event of a gap in the industry available covers. An example is our special comprehensive policy for Blocks of Flats, which provides insurance for a building, all apartment contents separately and the liability towards third parties by its administrative committee. Our goal is to pinpoint situations where the cause or nature of a loss is not insured, but is insurable, and to compose the right contract wordings to offer the opportunity to the consumer for best possible protection. Lastly, we are constantly on the lookout for such new opportunities.” “...we will continue to make an effort to create policies that would provide cover in the event of a gap in the industry available covers.”