Global Excellence Awards 2018

86 Acquisition International - Global Excellence Awards 2018 24 Acquisition International - Issue 5 2018 Zinnovate is a new breed of IT and Management Consultancy firm dedicated to helping global logistic firms reach the full potential of their IT portfolios. We profiled the innovative organisation and spoke to Håkan Nilsson as we look for further insight into the company’s success. t Zinnovate International, the dedicated, ambitious and forward-thinking team believe that being focused is the key to success. Subsequently, employees work incredibly hard on servicing only clients in the global freight industry. With the management team having cultivated a family feel to the environment, this is an arena where staff bring impressive value and the team continuously strives to develop the edge it can bring to its clients through transformational technology. Regarding the company’s approach to undertaking a new client, the well-qualified team have developed a successful process which has seen them achieve excellent customer satisfaction. Håkan kicks off the discussion by explaining how the team ensures right from the start that the outcome will meet the needs of the everyone involved. “Here at Zinnovate, customers pick us because we have an impeccable track record of driving global optimisation in the global freight industry. It is the combination of our narrow industry focus, coupled with our unique broad and deep know-how in advanced technologies, process excellence and human behaviour that gives us the ability to deliver ‘unfair competitive advantages’ to our customers. “Essentially, we only accept clients and projects as and when both parties are fully convinced of and committed to joint success. The global transformation projects we undertake are far too important for our customers to embark on a journey with a less experienced guide, and we on the other hand would not risk jeopardising our industry leading reputation by gambling with our customers success.” Discussing the firm’s business strategy, Håkan goes into further detail about the company’s overall mission, and talks proudly of the techniques that staff employ in order to ensure the company continues to move forwards. “In making the transformational change from local to global optimisation, you will only be fully successful if you holistically embrace the change across systems, processes and organisation. “Simply put, our philosophy is that we need to be the best of the best in IT, Process and Human Behaviour. We can only maintain that position if we Company: Zinnovate International Contact: Håkan Nilsson Address: Vendevagen 87, Danderyd, SE-182 32, Sweden Phone: 0046 70 555 32 41 Website: www.zinnovate.se Delivering Excellence A 1805AI44 are brutally honest on where we stand both in terms of strengths and weaknesses. Thus, our focus is to continuously develop our market leading strengths and in areas where we are not the best we simply team up with those that are.” Boasting a worldwide presence, Zinnovate possesses a global network of 30 Process Excellence experts called NICE; Network of Independent Cargowise Experts, which represent 20 countries all around the world. Achieving great customer satisfaction has meant that the organisation has been able to build key partnerships with industry leading IT vendors WiseTech Global with its superior productivity suite called CargoWise One. Håkan refers to just some of the other beneficial long-term relationships that the team has built which have been critical to the organisation’s success. “Crucial to our success, we have a very close partnership with Xware the provider of superior integration platform xTrade, which gives us an enterprise bus offering far better reliability- performance-price KPI’s than anybody else. “In Blockchain, poised to transform the logistics industry as we know it today, we have teamed up with ShipChain and Enigio Time both leading blockchain platform providers in logistics and finance respectively. international Return On Competence www.zinnovate.se