2017 Business Excellence Awards

Acquisition International - Business Excellence Awards 2017 41 Best Web & Mobile App Developer - Czech Republic Etnetera Founded in 1997, Etnetera provides large turnkey solutions such as client portals, B2B/B2C e-shops, intranets, web integration, personalization, application performance and delegated application management. Fifteen years ago the firm developed our complex platform for content management called jNetPublish. The firm also offer self-developed tool for performance testing called Smartmeter. Smartmeter is among the firm’s recent success stories; a unique offeringwhich helps ensuring the performance of complex IT solutions for many of the firm’s clients, mainly in financial sector. With an international user base of its free version, SmartMeter.io is also a way for Etnetera to leave a mark outside the Czech Republic. Another great recent success for Etnetera was a cutting edge mobile app for Fortuna, one of the firm’s long term client and the largest online betting house in Central Europe. Thanks mostly to its great user experience, even on older devices, the app was responsible for increasing the amount of accepted bets by 24 %, which is a great feat for both companies. Supporting a vast array of industries such as automotive, betting, telecommunication, energy industry, entertainment and banking, the firm is dedicated to cultivating close client relationships with ensure success. Etnetera do not simply supply it Etnetera is a Czech company which provides custom development of web and mobile applications. We profile the firm to learn more about the services and solutions it offers. Company: Etnetera a.s. Address: Jankovcova 1037/49, Prague 7, 170 00, Czech Republic Phone: 00420 723 292 096 Website: www.etnetera.cz BE170101 clients with solutions; instead, the firm focus on real advantages and often work on the basis of a success fee. All of its services include 24/7 support, as the company believe that good client service is more important than just providing the solution itself. It does not matter if they need changes to a website, dealing with emergencies, or more complex modifications, nor that it’s 2 a.m. on Christmas Eve, the company are committed to ensuring that its clients’ needs are met. This culture revolves around smaller clusters, rather than one massive company, which is why Etnetera is part of the Etnetera Group; a collective of six companies comprising of 250 professionals sharing not only offices, but more importantly, unique culture and common values. Currently the firm face two major challenges we face; the saturation of its local market and talent acquisition. These two challenges must be overcome in order for the company to grow, and as such, looking to the future, Etnetera’s ongoing focus is on entering overseas markets in order to provide its innovative solutions and first class client service to an even wider customer base. Since inception the firm has enjoyed strong financial growth, and last years’ 18% turnover was a 19 year high. As such, the firm remains committed to bettering this and continuing to offer clients the very highest standards of service and support.