2017 Business Excellence Awards

58 Acquisition International - Business Excellence Awards 2017 Best First Aid Training Provider 2017 - Cumbria First Aid Associates First Aid Associates draws on the experience and skills of fully qualified Trainers and Assessors in the field of First Aid to provide training services as well as first aid cover for small events. Steve discusses his own experience and how he uses this to offer his clients the very highest standard of service and support. “Personally, before starting my own business in May 2006, I worked in a variety of training arenas and was employed by one of the Voluntary Aid Societies teaching first aid. The skills I developed in these previous employments were easily transferred to my current role. I have been a fully qualified Trainer and Assessor since 1994 and constantly strive to keep my teaching and technical skills up-to-date. “I draw on this expertise when working with every client. When dealing with a new client I always make sure I give them the most up-to-date information I can, pointing out all the options available to them, and ensuring these options will meet their requirements but also any legal requirements they need to meet as well. I will be in constant communication with the client until I am happy the client understands all the information First Aid Associates is one of the finest providers in the UK in the field of First Aid Training, providing a variety of different courses. Steve Wilson tells us more. Company: First Aid Associates Contact: Steve Wilson Contact Email: [email protected] Tel No.: 01900 827506 Web Address: firstaidassociates.co.uk BE170095 given to them.” Having worked in the industry for so many years, Steve has a strong understanding of the market and its key trends, which he is keen to share with us. “Due to the deregulation of First Aid Training a few years ago, it opened the flood gates for anyone to start “teaching” first aid. I have seen quite a few people start up a business thinking it must be an easy option, teach to an inadequate standard, but then find it wasn’t the easy option they thought it was and went out of business. This sort of practice does nothing to maintain standards within the industry and devalues the qualifications for all. I feel there does need to be tighter standards around those who teach, i.e., their qualifications and experience.” Looking ahead, Steve is keen to remain at the forefront of his industry by continuing to offer the high standards of service which he has come to pride himself on. “Moving forward, my aim will be to continue to offer the very best level of service and support to my clients.”