2017 Business Excellence Awards

74 Acquisition International - Business Excellence Awards 2017 Best Luxury Travel Hire Company 2017 - UK Havering Carriage Co Ltd Drawing on over 20 years of industry experience, HC focus as a first step, on taking time to establish a precise understanding of each customer’s individual needs. With a vast and varied experience, including his time in the army, Peter is able to offer clients the benefit of his vast wisdom and experience to ensure great service, as he explains. “Here at HC, our ever-growing client base consists mainly of large American ground transportation companies who contract us to provide service in the UK for their international business travellers. We also have numerous UK clients, ranging from individual business travellers to large corporations/banks, TV personalities, sportsmen and musicians. The most important thing by far that I have learnt over the past 30 years is to employ the right people for the right job. It is not possible to provide an exceptional level of service Havering Carriage Co Ltd (HC) is a family-owned, long-established chauffeur-driven executive car hire service who specialise in corporate events/airport transfers, road shows and celebrity transportation. We caught up with Peter Turner to find out more. Company: Havering Carriage Co Ltd Contact: Peter Turner Contact Email: peter.turner@ haveringcarriage.com Address: Unit 4B Bernard Road, Romford, Essex, RM7 0HX, UK Phone: 01708 707744 Web Address: www.haveringcarriage.com BE170146 without exceptional staff. My best intentions, ideas and business plans are only achievable if I have the right people to put them into practice. “Fundamentally, at HC we believe that you are only as good as your last job. By striving for perfection on every transfer and paying attention to the finer details of all bookings, I ensure that every ‘last job’ is as good as the one before. Treating every client as if they are the most important client and every transfer as if it is the most financially rewarding is the solid foundation on which my business is built.” Currently, the UK Private Hire industry is much larger than it was 10 years ago. It is a highly competitive sector and one that is hard to prosper in. Since the invention of mobile apps, like Uber and Hailo, which allow clients to book the nearest available vehicle to their current location, there is uproar in the industry. Despite these challenges Peter is optimistic for his firm’s continued success. “Overall, the future is looking bright for HCC. We are currently in the process of acquiring bigger business premises which will enable us to expand both the size of our fleet and our daily service capabilities.” “Treating every client as if they are the most important client and every transfer as if it is the most financially rewarding is the solid foundationonwhichmybusiness is built .”