2017 Business Excellence Awards

Acquisition International - Business Excellence Awards 2017 81 Sustained Excellence in Communication Training Services – UK & Female MD of the Year - Buckinghamshire PartnersWith You Ltd Drawingonover17years’experience,PartnerswithYou take the techniques that actors learn at drama school to get them on the stage, in front of the cameras or into an audition and have adapted them for the business world. This helps the firm’s clients sell more, manage better and collaborate more effectively by giving them the tools to look, sound and feel more confident and therefore come across as more competent, giving them the edge over their competitors, as Sally explains. “Founded in 2000 Partners With You was set up to help businesses to stop annoying their customers through poor processes and communication. Predominantly now we utilise our multi-talented team of experienced actors to teach business people how to communicate more effectively; once trained to deliver our programmes they work for Partners With You when not acting. We run a variety of different workshops, both bespoke and public, with the aim to provide down-to- earth, fun and interactive training to enable delegates to get the most out of their time with us. “Fundamentally, in today’s market your ability to stand up and speak out in a whole range of situations is more important than ever, whatever your role. Our clients range from solopreneurs to staff in large corporations; students just joining the workforce to senior leadership teams. We have run workshops for bus drivers, tour guides, financial managers, accountants, lawyers and teachers as well as architects, civil engineers and medical staff. Many of our clients have been with us since the beginning and frankly the techniques work.” This flexible, client focused approach begins the moment the firm start working with a client, as Sally is eager to emphasise. “Once we start working with a new client we immediately document the project so that they know exactly what we are doing for them and then keep them updated right up until and beyond the day of the training. Training is often only a tiny element of our client’s role and it’s important that we make it as simple as possible for them to work with us. “In addition, I am very aware of the Ebbinghaus effect and how quickly the brain forgets what was covered in a day’s training. To this end we try to deliver programmes rather than one day workshops so that the delegates have a chance to try out the techniques and we offer telephone and email access to the team for several months after our intervention.” Going forward we are working hard to expand this support on-line and combining our face to face work Partners With You Ltd is an innovative communications training company dedicated to supporting clients and helping them become more effective and efficient. We invited Founder Sally Hindmarch to tell us more about the firm and how it achieves this through its innovative approach. Company: Partners With You Ltd Contact: Sally Hindmarch Contact Email: sally@ partnerswithyou.co.uk Address: Tempus Court, Bellfield Road, High Wycombe, Buckinghamshire, HP13 5HA, UK Phone: 01494 453910 Web Address: www.partnerswithyou.co.uk BE170103 with on-line training. Looking to the future, Sally and her team are keen to grow and build upon its current achievements whilst at the same time retaining the quality of service that they have come to pride themselves on. “Moving forward, our ongoing strategy is to work hard to expand our new client base through networking, conferences, exhibitions and referrals while still retaining our long term clients and expanding our services to them. This will provide us with many exciting opportunities which we look forward to taking advantage of.”