Business Excellence Awards 2021

Acquisition International - Business Excellence Awards 2021 31 o the team at Baker Hudson Health, nothing is more important than health. Their clients are people who are willing to go above and beyond to protect it. The team’s support is invaluable to this, providing much needed advice on how to explore all the possibilities of a policy and giving tailored advice that will improve any situation. The success of Baker Hudson Health comes from the strong reputation the team has gained, combined with long standing relationships formed through trust and proof of work. Much of the firm’s business has come from direct referrals from happy customers who appreciate being able to turn to an experienced team for assistance. Thanks to Best Health Insurance Brokerage 2021 - UK T this thoughtful and customer-focused attitude, the team have a strong track record of being able to retain clients in the long term. The health industry is one that becomes more important to people the older they get. This is why the team often work with customers who are over fifty years old. Many in the health insurance industry actively focus on those in younger age brackets because their cases are simpler and require less consideration. As this field is a passion for everyone involved, it’s little wonder they have built a reputation not only for tackling the most challenging cases, but thrive on the challenge. Like all businesses, the COVID-19 pandemic was an unexpected difficulty for the Baker Hudson Health team. The reaction, however, was strong and has allowed the team to continue providing their exceptional services to customers. Key to this was the early development of a ‘Disaster Recovery Plan’, which was quickly swung into action as the crisis emerged. While many businesses were forced to adapt on the fly, the team at Baker Hudson Health had all the processes and necessary equipment to allow staff to work from home immediately. One of the key features of the Baker Hudson Health office was a lively environment where the staff felt welcomed and secure in discussing ideas and options with others. It wasn’t long before the team were exploring ways of replicating this positive bubbly atmosphere online, and this has been vital to creating a workplace where people don’t feel lonely and isolated, in spite of the lockdown limitations. It’s clear that the staff are a clear asset to Baker Hudson Health, and the leadership have responded with an approach that ensures they are always developing their abilities. As team members achieve more of their potential, it brings even more benefits to the business. Those who join the company must be humble and want to learn. This has ensured the creative and positive culture that customers love and that has allowed such immense flexibility, as proven during the last eighteen months. The success of Baker Hudson Health comes from the firm’s incredible specificity and the team’s ability to provide truly wondrous customer service. For many who are getting a little older, health challenges become more than just a mild concern. It’s why so many turn to this talented crew. They have the ability to offer a personalised service that keeps their customers feeling safe and secure as they grow gracefully into their later years. Nestled in the heart of the Cotswolds, Baker Hudson Health has made a real difference to people the length and breadth of the UK. Their knowledge of the medical insurance industry has made them a boon to those who want to get the most out of the private health insurance. We take a closer look to see just how the team works to apply this knowledge, and how it has brought them such formidable success. Mar21105 Company: Baker Hudson Health Name: Freddy Hopf Email: Freddy@ bakerhudsonhealth.com Web Address: bakerhudsonhealth.com