Acquisition International - Business Excellence Awards 2023 51 As one of the world’s leading companies in the fast-growing market segment of information management, MailStore Software GmbH (MailStore) provides email archiving solutions which allow companies to retain their emails so that they remain available, retrievable, and always secure. We profile the firm as it celebrates receiving a place in the Business Excellence Awards 2023. Feb23102 ailStore Software GmbH is an OpenText company and a leading vendor for email archiving solutions for small and medium sized businesses. As pioneers of standard email archiving software, MailStore has been offering its customers a simple, safe, flexible, and scalable technology since 2006 to help them meet the requirements on the long-term storage and utilisation of emails as an information resource – and enable businesses and organizations to meet regulatory and statutory requirements to email compliance. Made in Germany, and with more than 80,000 business customers in over 100 countries, MailStore is one of the global leaders in the fields of email archiving. Its products and solutions are used by SMBs from all sectors, as well as by public and educational institutions. Millions of private users are also using the free MailStore Home software, which means they contribute to the ongoing market testing of MailStore technologies. Since December 2019, MailStore has been an independent subsidiary of OpenText, “The Information Company”, headquartered in Waterloo, Canada. OpenText is a market leader in information management software and solutions, enabling companies to manage, leverage, secure, and gain insight into their information, off-cloud or in the cloud. Also this year, MailStore became an official software partner of DATEV eG, one of Germany’s biggest IT service providers and software houses. Businesses around the globe are often faced with the challenge of meeting a growing number of compliance requirements. This presents two essential challenges: the surrounding IT infrastructure is subject to constant change, while, at the same time, the amount of emails to be managed continues to grow dramatically over the years. MailStore’s high degree of specialisation ensures that all attention is focused on upgrading the archiving solutions, thereby guaranteeing the long-term security and satisfaction of customers. Known for its personal touch, MailStore’s core values include being specialised and proudly focusing on one thing: email archiving for small to medium sized businesses. From SMB to SMB, MailStore understands the needs of small to medium sized businesses because MailStore has a SMB-DNA as well as German heritage with the company being perceived as delivering ‘high quality German engineering.’ It also offers first-class support and regularly receives top ratings from customers as it does not outsource technical support to call centres but instead provides customers with highly skilled technical support engineers. M Best Independent Email Archiving Vendor 2023 Its ease of use means that MailStore’s products can be installed in a short period of time and it is very intuitive to use, leading to high user acceptance. Due to the user-friendliness, there is no need for extensive training either. It also stands out for its fair pricing, and MailStore products are no one-way street – all emails can be restored from the archive in standard formats at any time. This guarantees companies independence over the long term – even from MailStore itself. Recently, MailStore gained recognition in the Business Excellence Awards and was named Best Independent Email Archiving Vendor 2023 for its dedication to ensuring complete customer satisfaction each and every time. Contact Details Contact: Roland Latzel Company: MailStore Software GmbH Web Address: www.mailstore.com
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