Business Excellence Awards 2025

Business Excellence Awards 2025 www.acquisition-international.com • Business Excellence 2025

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Contents 4 Quadcode Brokerage Solutions: Fintech Visionary of the Year 2025: Vitaly Makarenko 6 Fringer Adapter: Best Lens Adapter Manufacturer 2025 7 ProcureAbility: Best Procurement Consulting Firm 2025 & Client Service Excellence Award 2025 8 ARCED Foundation: Data Science NPO of the Year 2025 – Bangladesh 9 Nightfox Investigations & Debt Recovery Ltd: Most Trusted Debt Collection Agency 2025 – UK 10 visaplan GmbH: Best Online Civil Engineering Education Provider 2025 11 Uptech Ltd: Best Managed IT Service Provider 2025 – East of England & Excellence Award for Cyber Security Solutions 2025 - East of England 12 Inova Logic: Best Service Desk Software Company 2025 – Central Europe 13 Your Company Formations Ltd: Company Registration Experts of the Year 2025 – UK & Client Service Excellence Award 2025 14 DAG-Center sp. z o.o.: Best Translation Service Provider 2025 – Poland 15 The Visual Storytellers Group: Most Innovative Visual Storytelling Agency 2025 – Australia 16 MMF Global Trading LLC: Best Polymer Traders – Middle East 17 International Country Club: Best Family Country Club 2025 – Virginia 18 NXT Group Pty Ltd: Industrial Maintenance Contractor of the Year 2025 – Western Australia 19 Karen Bashford: Trauma & Abuse Coach of the Year 2025 (UK): Karen Bashford 20 Evolution Analytics: Best Data & Analytics Consultancy 2025 – Illinois 21 Invest Monterrey: Award for Excellence in Investment Promotion 2025 – Mexico 22 Steelo Ltd: Best Structural Steel Fabrication Company 2025 – UK 23 SAR Computing: Most Innovative IT Consultancy 2025 – London 8 6 17

4 | Business Excellence Awards 2025 Fintech Visionary of the Year 2025: Vitaly Makarenko roviding an off-the-shelf solution for entrepreneurs seeking to launch their own brokerage brands, Quadcode helped to launch more than 30 brokers last year alone. With a track record for pioneering successful operations throughout the world, the company is continuing to demonstrate an exceptional ability to deliver effective tools that make thriving in the global financial landscape of today a real possibility. As a result, Quadcode has proven itself more than capable of driving endless innovation in this sector. At the heart of the company’s operation lies a multi-award-winning white-label brokerage platform defined by the robust trading infrastructure that it delivers. Thanks to its multi-asset capabilities, the platform is seamlessly compatible with the likes of cryptocurrencies and CFDs, allowing a user to maximise their earnings through diverse investment and trading strategies. Alongside this, advanced features including integrated charting, tech indicators, and risk management tools allow for a full analysis scope within one platform. As a result of this wide range of distinguishing features, it should come as no surprise that Quadcode’s flagship solution is described by acclaimed CCO Vitaly Makarenko as being, “a power button for clients who are ready to start their own businesses.” Therefore, it appeals to a diverse group comprising everything from experienced affiliate managers to introducing brokers, frontrunner industry traders, and others who want to launch their own brokerage business. Keeping clients above the hurdles and out of pitfalls that are common on a journey into the complex financial markets of today, the delivery of a turnkey solution in the form of a fully functional platform sees expectations immediately exceeded, with clients finding it easier than ever to attract their first customers. Further bolstering the platform is the fact that it is priced transparently with no hidden fees or strings attached, even if it may initially appear to be more expensive than some of its competitors. Breaking down how the company charges, Vitaly tells us: “An average provider evaluates the setup process at between $5,000 and $10,000. Monthly fees usually start from $4,000 per month. As for Quadcode, we charge from $20,000 for the setup process and then from $6,500 per month.” Initially this may seem like a big difference, but it is important to remember that these cheap providers then ask for extra payments for other features and trivial expenses, be it for a CRM or fees per trading volume. Ultimately then, as Vitaly summarises: “It turns out that you need to pay $5,000 or even more for setup and then up to $30,000 per month for services that are already included in Quadcode packages.” He continues: “We are always honest with our clients and do not want to impress them with a cheap price and then take their money for each service. Transparent pricing policy is the basis of trustful cooperation.” Those who utilise this white-label solution also benefit from the full control that its advanced back-office capabilities bring – from a ticket support system and a powerful CRM to the option of flawlessly integrating the system with industry-leading know your customer (KYC) providers for identity verification. As with every element of this multifaceted solution, these offerings are all tailored to the specific needs of a business and kitted out with its own personal branding requirements. Taking the unique needs of every trader into account is something the team here excel in, and it is their responsibility to see that both beginner and experienced traders are interested in using the platform. However, this creates a unique challenge, as beginners want a simple and userfriendly platform whilst experienced traders seek a solution complete with useful tools and innovative features – such as one-click trading and AI tools. In order to keep both parties satisfied, Vitaly explains: “It is important to make the platform functional enough, to implement innovations timely, but not to overdo it so that the platform would not look too complicated and unclear.” Striking this balance requires dedication, With more than a decade of first-hand industry experience delivering turnkey, white-label brokerage solutions under its belt, Quadcode Brokerage Solutions is today one of the fintech sector’s premier organisations. Combining human expertise with advanced technological innovations, newcomer businesses that partner with this firm are afforded all of the tools they need to enter into the market in as little as 14 days. More than 200 highly trained professionals make all of this possible, including visionary CCO Vitaly Makarenko. P

Fintech Visionary of the Year 2025: Vitaly Makarenko the likes of which can be experienced by the trio of executive management professionals at the head of this company, of which Vitaly is at the very centre. Having worked in senior roles for a whole host of successful operations throughout Europe, Vitaly has proven himself to be an invaluable piece of the puzzle when it comes to driving the success of Quadcode Brokerage Solutions. Vitaly’s drive to push the boundaries when it comes to SaaS organisation has led him to drive the growth and spearhead the transformation strategies of businesses of all shapes and sizes, from a Spanish startup specialising in AI phone calls to an advertising automation services provider based in Ireland. Regardless of the setting or the specific nature of the company, Vitaly has made a name for himself by securing tangible results, from generating eye-watering revenues or exceeding sales targets by upwards of 100%. Approaching leadership with a relentless pursuit of excellence and the data-driven insights to back up his strategies, Vitaly is often successful in his challenging of the status quo and he remains at the very forefront of innovation. Joining Quadcode just over two years ago, Vitaly has already more than lived up to his name, helping to take the company to new heights by spearheading its strategic direction, building and managing a dynamic SaaS project team, and orchestrating general expansion, development, and research efforts. From leading the charge in the company’s efforts to implement data-driven decision-making processes to leveraging KPIs to driving continuous improvement for the business, fostering a wealth of collaborations with strategic partnerships and other industry leaders, and enhancing Quadcode’s position in the market considerably, the transformative impact that Vitaly has had on the organisation cannot be overstated. As a result of the efforts of Vitaly and the rest of the team, Quadcode Brokerage Solutions remains on the right track as we move through 2025, a year that is set to see the company continue to tread this successful path, drive further innovation, and launch even more brokers. On the back of this, award-winning CCO Vitaly Makarenko states: “Within our annual plan for 2025, we are going to double the number of launched brokers and triple our revenue through further development of our current clients.” “Our clients trust us. They choose us to make their dreams come true. And international awards say that we can do it better than anyone else. ” Contact Details Contact: Vitaly Makarenko Company: Quadcode Brokerage Solutions Web Address: https://quadcode.com/

6 | Business Excellence Awards 2025 Best Lens Adapter Manufacturer 2025 A lens adapter is a handy device that serves as an intermediary between different brands and types of otherwise incompatible camera systems. Using a camera lens adapter can be a great investment that provides versatility to photographers who want to explore new camera bodies without discarding their existing lenses. Here, we take a look at Fringer Adapter, a premium lens adapter manufacturer that has been named for its brilliance in the Business Excellence Awards 2025. Contact: Xiaoming Zhao Company: Fringer Adapter Web Address: www.fringeradapter.com Founded in 2014, Fringer Adapter is a leading company that specialises in the production of lens adapters, offering various smart adapters to facilitate compatibility between different brands of cameras and lenses. Known for its high-precision and high-quality lens adapters, Fringer Adapter is widely recognised throughout the photography industry as a manufacturer of the very best lens adapters. Since its inception, Fringer Adapter has been steadfast in its commitment to utilising technological innovation to provide users with products that ensure complete compatibility, matching or even exceeding the standards of their original equipment. This commitment has propelled Fringer Adapter into a frontrunning market position, with its products highly favoured by photography enthusiasts around the world for their delicate craftsmanship and exceptional performance. Fringer Adapter has developed an extensive range of smart adapters, allowing customers to seamlessly integrate their equipment. This includes adapters for Contax, Canon, Fujifilm, and Nikon mounts, enabling users to mix and match lenses from different brands with their cameras. This drives innovation throughout the photography industry, as professionals can produce diverse and varying results from each unique combination of equipment. Among its innovative line, noteworthy products include the world’s most popular autofocus adapter for Fujifilm mirrorless and medium format cameras such as the Fringer C645GFX. The II version, which is its successor. Fringer EF-FX Pro II, which supports autofocus, electronic aperture control, and stabilisation; the Fringer EF-FX Pro III, an upgraded version with enhanced autofocus performance and wider lens compatibility; the Fringer NF-FX, which supports autofocus and electronic aperture control; and the Fringer NF-GFX, designed for Nikon F-mount lenses on Fujifilm GFX medium format cameras, supporting both autofocus and electronic aperture control. Furthermore, the Fringer EF-FX Pro is the world’s first smart adapter equipped with a control ring (aperture ring) – and it’s even older than the EF-RF adapter made by Canon, which was the first major lens and camera manufacturer to do so. Various adapters include unique features that provide a functionality unseen in other adapters on the market, like built-in profiles for correcting lens imperfections such as vignetting, distortion, and lateral chromatic aberration. These profiles are designed to work seamlessly with the camera’s image processing system, ensuring that images captured through the adapter remain high optical quality, even on a different camera system. Across the photography industry, Fringer Adapter is renowned for the quality of its construction, delivering products that are precision-machined from high quality materials, ensuring durability and reliability for its consumers. This attention to detail enables Fringer Adapter to remain a popular choice for photographers around the world who are looking to expand their lens options. Over the years, Fringer Adapter has continually driven innovation and adaptability throughout its operations and has developed several groundbreaking adapters as a result. Such innovation includes the introduction of the world’s first autofocus adapters for Fujifilm mirrorless and medium format cameras, the Fringer C645-GFX II adapter and the Fringer EF-GFX Pro adapter. This advanced level of innovation is not commonly found in other adapter manufacturing brands and enables Fringer Adapter to stand apart from its peers as a beacon of innovation and technological advancement. What’s more, Fringer Adapter maintains its position at the very cutting-edge of industry developments, continually striving to expand and enhance its offerings to ensure that it is always performing better than before. The company routinely releases firmware updates for its adapters, improving performance, adding support for new lenses, and fixing any bugs. This commitment to ongoing support and product improvement is a significant advantage over its competitors, who do not provide the same distinct level of aftercare and post-purchase service. Due to its commitment to client care and innovative product line, Fringer Adapter has established a strong reputation amongst photography enthusiasts as a company of high quality and standards of service. For over a decade, Fringer Adapter has stormed the market through its innovative designs, high quality construction capabilities, extensive compatibility, commitment to firmware updates, and strong market reputation. These factors expertly blend together to establish the company as the preferred choice for photographers seeking versatile and reliable lens adapter solutions, earning Fringer Adapter the prestigious title of the Best Lens Adapter Manufacturer 2025. AIS-Jan25008

Business Excellence Awards 2025 | 7 “Partnering with Jabil accelerated our platform for introducing our innovative service model to customers anywhere in the world, expanding our commitment to drive transformation and deliver value on a global scale.” The procurement industry is a rapidly evolving landscape, with technological prowess and evolution serving as strong differentiators for organisations, along with the ability to adapt to market volatility. In alignment with this, ProcureAbility stays ahead of industry trends by continuously investing in AI, advanced analytics, and automation technologies that streamline procurement processes. This proactive approach involves conducting in-depth research, monitoring global market shifts, and quickly adapting strategies to meet the emerging needs of clients around the world. This will be an especially beneficial approach throughout the upcoming year, as ProcureAbility continues to revolutionise the procurement process and set new standards of excellence across the global market. “We’re particularly focused on helping organisations become more agile, efficient, data-driven, and responsive to market changes through our digital solutions,” Snover tells us. “Our overarching objective is to best prepare them for future challenges, such as technological disruption and supply chain complexity, while enabling them to increase the strategic importance of procurement in their organisations.” For its innovative flair and dedication to enhancing its clients’ procurement capabilities, ProcureAbility has been named the Best Procurement Consulting Firm 2025. We at Acquisition International magazine congratulate ProcureAbility on this success and eagerly anticipate the latest developments from this leading company as it continues its mission to redefine and reshape the procurement function. Contact: Kathleen M. Pomento Title: Chief Marketing Officer Company: ProcureAbility Web Address: www.procureability.com Best Procurement Consulting Firm 2025 & Client Service Excellence Award 2025 or almost three decades, ProcureAbility has distinguished itself as the leading procurement services partner, partnering with global organisations to transform their procurement function. Renowned around the world for its superior solutions, ProcureAbility serves a diverse range of global organisations across many industries, offering personalised advisory, managed services, digital analytics, staffing, and recruitment solutions that go far beyond traditional approaches to help their clients achieve optimal performance. Breaking away from the traditional one-size-fits-all approach to service, ProcureAbility offers tailored procurement services to its discerning clientele. ProcureAbility offers a comprehensive service model that combines advanced analytics, AI-driven technologies, and highly personalised strategies to transform clients’ procurement operations. This enables ProcureAbility to maintain its front-running position, leading the market through innovation, customisation, and dedication. “What sets us apart is our capability to go beyond addressing immediate procurement challenges—we redefine and elevate how organisations approach procurement altogether,” Conrad Snover states. “Our dedication to innovation, tailored solutions, and strategic partnerships has earned us industry recognition, showcasing our ability to drive business value across diverse sectors and organisational scales.” Since its inception, ProcureAbility has made waves in the procurement industry through its superior, specialised solutions. Snover cites the company’s team as the driving force behind its sustained success, as each member embodies its ingenuity and adaptability. When building the team, ProcureAbility seeks tech-savvy, forward-thinking professionals who excel in a remote environment and can leverage AI and analytics to solve clients’ complex challenges. Internally, ProcureAbility prioritises a healthy work-life balance, alongside continuous learning and technological innovation. This culture allows the company to attract the market’s top talent, professionals who value flexibility and cutting-edge practices. Through this approach, ProcureAbility has created an ecosystem in which employees are passionate and empowered and directly translate this internal energy into exceptional client solutions, earning the well-deserved Client Service Excellence Award 2025. The team has been instrumental to ProcureAbility’s continued success over the years, enabling the company to reach new heights of excellence. While ProcureAbility has seen significant achievement in recent years, Snover tells us that a defining milestone in ProcureAbility’s journey came in 2023 when the company joined Jabil, a $30B, Fortune 100, engineering-led manufacturing and global supply chain company with 100 facilities across 30 countries, and 250,000 employees. In a competitive landscape characterised by finite resources and continuous evolution, the procurement function is often seen as a challenge within many organisations. ProcureAbility is the leading provider of procurement services dedicated to helping its clientele in elevating their procurement functions, eliminating the challenges and bottlenecks, and evolving the function to be one that delivers strategic value. We spoke with Conrad Snover, chief executive officer of ProcureAbility, following the company being named in the Business Excellence Awards 2025. F Jan25219

8 | Business Excellence Awards 2025 AIS-Feb25056 Data Science NPO of the Year 2025 – Bangladesh ehrab Ali founded ARCED Foundation in 2013, with the dream of creating a world-class organisation dedicated to not only conducting important research and data works in the development sector, but to be a leader in the advancement of methods, tools, and technologies used by researchers. ARCED Foundation works predominantly with developing countries, assisting in research and establishing projects that will enhance the development process using the most reliable measurement: data. Committed to making a positive impact, ARCED Foundation is focused on innovation. The organisation’s innovative solutions have resulted in many successful projects and studies, translating to better insights on development, climate, and policymaking. To achieve this mission, ARCED Foundation integrates cutting-edge technologies to solve critical problems and make existing processes more efficient and errorfree. This dedication to ensuring that research is credible, and that researchers’ lives are easier, has established ARCED Foundation as a leader on the global spectrum. ARCED Foundation collaborates with professionals from around the world, including renowned researchers from North America and Europe. The organisation’s clients comprise prestigious universities such as Standford, Georgetown, New York University, the University of Columbia, the National University of Singapore, Tufts University, the University of Bremen, and the University of California San Diego. Alongside this, ARCED Foundation works with international non-governmental organisations and donor agencies, such as Save the Children, USAID, JPAL-MIT, ActionAid, PEDL, the World Bank Group, and IGC. “We achieve excellence through our dedication to continuous improvement and innovation,” Mehrab tells us. “We work diligently to provide the highest quality tools and services, ensuring that our clients can achieve their research goals efficiently and effectively. Our proactive approach to addressing challenges and providing custom solutions has earned us a reputation for excellence in the global research community.” Developing resources in a developing nation such as Bangladesh is a challenging process. Many of ARCED Foundation’s team are Bangladeshi, but the organisation has faced staffing challenges as much of the nation’s talented minds migrate for opportunities abroad. The organisation combats this challenge by hiring internationally, though still prioritising Bangladeshis when possible, and onboarding local young minds and research assistants. It seeks out those with an understanding of research, coding, field management, and communication, the build on to their existing talent in-house. “Mostly fresh graduates join our organisation in this manner,” says Mehrab. “Not everyone has extensive knowledge in all areas, so we foster a culture of collective work and a zeal for learning. We arrange regular sessions called Baithak – a Bangla word meaning ‘meeting’ -, which is a knowledge-sharing platform where anyone learning something new takes a session on it, ensuring everyone is on the same level playing ground. We believe in collective growth.” With such a forward-looking approach to talent acquisition and nurturing, ARCED Foundation has earned a reputation as the finest launchpad for research in Bangladesh. The outstanding team have been instrumental in ensuring ARCED Foundation’s sustained success and have well-positioned the organisation to continue changing the lives of many in developing countries. One of the organisation’s biggest highlights of 2024 was the development of the country’s first internal AI assistant for researchers, made possible by the innovation and dedication of the team. Now, ARCED Foundation is actively working on improving the air quality in Bangladesh, which is one of the most air polluted countries worldwide. As part of this project, the team has utilised machine learning and satellite imagery to identify industries and establishments that heavily pollute the air. ARCED Foundation’s exceptional efforts have supported the Government of Bangladesh’s Department of Environment in tackling the severe issue of Bangladesh’s air pollution. Additionally, the organisation has turned its sights inwards and has worked on in-house air pollution and the impact of air purifiers. Recognizing the challenges faced by households in accessing affordable air purification solutions, the Foundation, along with the collaborators, has advocated for policy changes to make such devices more accessible. These efforts have contributed to a significant reduction in taxes on household air filters, making it much easier for the people of Bangladesh to breathe better quality air. “Looking ahead to 2025, we anticipate continued growth and success,” Mehrab concludes. “Our ongoing projects and innovations are set to make significant contributions to various sectors, and we remain committed to driving positive change through our research and development efforts.” Contact: Mehrab Ali Company: ARCED Foundation Web Address: www.arced.foundation Research is a crucial component of every sector, responsible for advancing society and making the world go round. Without continuous research, we would not have access to the innovative products and services we see today, nor the development of many countries. Aureolin Research, Consultancy, and Expertise Development (ARCED) Foundation is a non-profit organisation aiming to provide quality tools and services in research, training, and monitoring. We speak to its Founder, Mehrab Ali, below to learn more as ARCED Foundation is named in the Business Excellence Awards 2025. M

Business Excellence Awards 2025 | 9 will no doubt be other debts they also cannot address. You must let them know you are serious and get to the front of the payment queue. One thing that is for certain – your debtor will not want a knock on the door from one of the Nightfox Enforcement Team.” The Nightfox team comprises extremely tenacious trained professionals who are highly skilled in debt collection and negotiation. Each member of the team is an expert in assisting clients in as speedy and professional a manner as possible and continuously contribute to its unparalleled client satisfaction and, ultimately, the agency’s growing prosperity. Thanks to this exceptional team, Nightfox boasts exceptionally high success rates and a fantastic reputation across the industry, evidenced by the numerous glowing testimonials left by clients who have achieved financial freedom due to Nightfox. “Nightfox provided a first class service,” reports Rachel, “from taking instruction in the afternoon from me to finding my debtor the following morning. Their customer service is outstanding, extremely helpful, and knowledgeable. Nothing is too much trouble. With offices around the country, I would highly recommend Nightfox if you have a debt that needs recovering.” “A fantastic company,” states Jack. “Nightfox took on a case whereby a rogue trader ran off with some money after promising services that were not delivered. Naturally, debt collection can sometimes take time, and I was impressed that Nightfox managed to track the fraudster down after he attempted to shake them by moving across the country. We now have an agreement that the trader will repay the debt in instalments and if he doesn’t, Nightfox will be back. All you need is patience, and to let Nightfox do their job.” Contact: Phillip Dunn Company: Nightfox Investigations & Debt Recovery Ltd Web Address: www.nightfoxinvestigations.co.uk Most Trusted Debt Collection Agency 2025 – UK Founded in 2016, Nightfox offers specialist debt collection services ideal for both personal and commercial debt collection. Striving to aid people around the country in taking control of their finances, the agency operates from five offices throughout the UK, including in Manchester, London, Edinburgh, Bristol, and Birmingham, as well as taking on international cases. A leader in its field, Nightfox possesses special experience a variety of sectors, including construction, wholesale, distribution, manufacturing, hospitality, leisure, service industries, and the private sector. With many clients feeling limited by the UK’s legal systems and unable to retrieve their debts, they often turn to Nightfox as a last resort. The agency specialises in offering traditional doorstep debt collection techniques and refuse to be deterred until the debt has been fully recovered or every avenue has been completely explored. This method has been proven to be incredibly advantageous, as debtors will often ignore other ways of communication, such as letters, emails, or phone calls. When made to confront their debts face-to-face, the debtor will begin to take the situation seriously. “Those who shout the loudest get paid first. ” Nightfox offers its clients three forms of debt recovery, comprising personal debt recovery, B2B debt recovery, and asset recovery. Alongside taking a traditional in-person approach to personal and commercial recovery, Nightfox also provides the repossession of assets, which are primarily motor vehicles. Each repossession is carried out damage-free by highly experienced field operatives, who share the same philosophy company-wide that each clients’ client should be treated as the team themselves would wish to be treated in such circumstances. Every aspect of the agency’s operations is carefully developed to ensure total compliance with laws and regulations; Nightfox meticulously assesses every case before taking on clients, ensuring that it fully understands their situation and the debt. This way, the agency does not waste time, or its clients’ money chasing deceased or imprisoned debtors. From there, one of Nightfox’s objectives is to open lines of communication with the debtor, because clients have usually lost this avenue upon enquiring as the debtor prioritises other creditors first. “We at Nightfox make sure you are the first thing on your debtor’s mind in the morning and the last thing at night; those who shout the loudest get paid first,” states Phillip. “The most important factor in a successful recovery is to take action quickly. If your debtor won’t or can’t pay, there Financial agreements are a complex business that, when not correctly regulated, can lead to one party taking advantage of the situation. Unchecked, debts quickly rack up and the targeted individual is left feeling overwhelmed and mistreated by the system that is meant to protect them. Enter Nightfox Investigations and Debt Recovery, a leading debt collection agency utilising traditional methods and advanced technology to retrieve each and every penny its clients are owed. We speak to Phillip Dunn below, its Owner and Founder, to find out more. Feb25218

10 | Business Excellence Awards 2025 Best Online Civil Engineering Education Provider 2025 UNITRACC is a digital learning platform operated by visaplan GmbH, Germany’s premier provider of online training services to the civil engineering sector. Renowned for its multimedia approach to learning, the company’s training is grounded in the expertise of its team of engineers, who strike a balance between detailed technical information and intuitive visual aids to ensure that every learning need is catered for. Alongside the traditional learning programmes it delivers, UNITRACC also serves as 24/7, on-demand knowledge platform. Contact: Jasamin Teuchler Company: visaplan GmbH Web Address: www.unitracc.com In a world where digital learning is second nature for many, leading German civil engineering education provider visaplan GmbH offers a comprehensive e-learning platform streamlining access to the likes of engineering knowledge about underground pipeline construction, maintenance, management, and operation. Since going live in 2003, UNITRACC (the Underground Infrastructure Training and Competence Centre), has continued to set the mark for education in this industry by constantly expanding and updating its services. Like many sectors in the wider construction industry, civil engineering has faced significant skill shortages in recent years, which have impacted this sphere considerably and had a knock-on effect on wider society and the communities at the heart of it. Germany is no exception to this rule, and in an effort to mitigate the negative consequences such shortages can have on people in the long term, UNITRACC is continuing to push the boundaries and work towards its goal of making online education accessible and enjoyable. Through both its conventional learning programmes and its on-demand information platform, UNITRACC is delivering content that both appeals and is beneficial to an array of professional roles, targeting its training solutions to specific groups within the industry to ensure that the results they garner are the best that they can possible be. For example, whereas its engineer-specific training for planners and process designers is more complex and contextual, training for technical staff is done using the likes of hands-on support manuals, underpinning a tailored approach. Of the diverse array of customers that visaplan has the pleasure of working with, it finds its services most highly sought after by the likes of engineering offices, public authorities, and educational institutions – all of which benefit immeasurably from having their employees or students able to access UNITRACC independently. The wealth of clients the company has secured stems from its strong industry presence. Aside from its standing in Germany’s modern construction industry circles, setting the company apart from its competitors is the unique nature of its training services portfolio, which sees it offer self-paced, asynchronous, remote learning content that can be accessed in different languages and completed anytime and anywhere. Besides this, once the learning is over, those who “Comprising more than 120 modules and over 30,000 visualisations, the provided learning material evolves through the collaboration of engineering expertise, graphic design, content management, and digital learning development. UNITRACC aims to provide a flexible, engaging, and interactive learning experience that supports optimal cognitive processing through multimedia input and a modern digital learning approach. ” have completed it can receive internationally recognised certifications, whichhe sees their personal careers demonstrably enhanced as well. Moreover, Head of Digital Learning Jasamin Teuchler explains to us: “UNITRACC collaborates with manufacturers to develop custom training materials on the application of their products at construction sites.” She continues: “They support UNITRACC in creating an extensive digital learning network that is going to benefit the entire industry.” Finally, UNITRACC would be nothing without its team, a group of committed individuals whose complementary skillsets see that the company’s learning remains both flexible and adaptable, reflecting the wider market and the demands of this unique business model in the process. An exemplary team have also paved the way for a productive internal culture, with support, mutual trust, and appreciation for the key skills and strengths of the individual all being cornerstones, bolstered by an undercurrent of ongoing learning and development. Solving potentially debilitating skill shortages with e-learning courses that offer a lowthreshold access to multilingual, stressfree civil engineering education content, UNITRACC is helping to change the industry through its use of revolutionary technology education. Even now, more than 20 years after it first went online, this hub is upholding the highest standards and futureproofing the sector, making visa plan GmbH a fitting recipient of this award. Feb25192

Business Excellence Awards 2025 | 11 “By blending advanced solutions like cyber security with strategic advice and a partnership-focused mindset, we ensure that our clients are equipped to tackle today’s challenges and seize tomorrow’s opportunities. Thus, Uptech is more than a service provider – we’re a trusted ally in the growth and success of our clients’ businesses. ” James perhaps put it best when he said: “For businesses seeking a partner that offers more than just IT support, Uptech stands out as the trusted choice for transformative results.” As is the case with many businesses, the transformations the company nurtures start from within itself, and Uptech is coming off the back of a successful 12-month period in which it has achieved several growth-affirming milestones. These include a 12.5% rise in the company’s total growth, as well as a 25% increase in the number of staff it boasts. Furthermore, a recent expansion into Lincoln, the acquisition of a business, and being chosen as the Norfolk B2B Expo’s headline sponsor have all proven pivotal in Uptech continuing to build its legacy. “Through our growth, achievements, and industry contributions, Uptech has solidified its position as a trusted partner for businesses seeking transformative IT solutions”, said James, rounding off. “We remain dedicated to fostering growth and innovation in the communities we serve and look forward to building on these successes.” By delivering services defined by their proactive nature, reliability, and unwavering focus on the needs of clients, Uptech Ltd is continuing to raise the bar when it comes to managed IT services, cyber security solutions, consulting, and more. Having more than earned the trust of businesses across the East of England’s dynamic SME communities, it is our pleasure to recognise the company’s achievements with this duo of coveted awards. Contact: James Fowler Company: Uptech Ltd Web Address: https://www.uptech.co.uk/ hether for every day IT support, future-proofing a business through cutting-edge solutions, or expert advice and consultancy, Uptech helps small- and medium-sized businesses to thrive by delivering the IT tools and guidance they need to thrive. Based in Norfolk, the company leverages its innovative capabilities and reputation for reliability to deliver a comprehensive range of IT services, making it the ultimate collaborative partner for its clients’ organisations across a host of diverse industries. Specialising in proactive, reliable, and responsive managed IT support, as well as protecting businesses from mounting cyber threats with advanced monitoring and tools, Uptech’s suite then covers secure and scalable cloud solutions, a range of best-in-class communication and automation systems, and all-round IT support. Behind all of these services are a team of individuals who operate atop a customer-first ethos, with client’s valuing their ability to help companies navigate endless change. A big part of Uptech’s success lies in its capacity to tailor its services to the individuals needs of its clients’ operations, which is essential when it comes to offering them solutions capable of ensuring they are both protected and can grow sustainability in the longer term. One of the primary ways the company achieves both of these aims is through its award-winning cyber security services, with these solutions reassuring clients in an era of increasingly common and destructive cyber-based threats. James Fowler told us: “Businesses today face constant challenges from ransomware, phishing attacks, and other such sophisticated threats. We address these risks head-on with advanced security measures tailored to each client’s unique needs.” James continued: “Clients appreciate our proactive approach to cyber security, with this minimising risk, protecting sensitive data, and providing peace of mind in this uncertain digital environment.” Whether clients seek out its cyber security, managed IT, consultancy, or other services, what keeps them coming back to Uptech is its drive to serve as their genuine, strategic partner. This commitment truly sets the company apart, and also sees it go well beyond the expectations of its clients, many of whom will have previously dealt exclusively with traditional IT partners interested only in solving problems once they have already arisen. Every company strives to make the most of IT, but the ever-evolving digital landscape makes this almost impossible. This is where Uptech Ltd, the East of England’s leading managed IT services provider, comes in. Delivering custom solutions to SMEs across the region, including East Anglia and Norfolk, Uptech empowers businesses, streamlining operations and boosting productivity. We spoke with Business Development Manager James Fowler to learn more about this award-winning IT partner. W Feb25087 Best Managed IT Service Provider 2025 – East of England & Excellence Award for Cyber Security Solutions 2025 - East of England

12 | Business Excellence Awards 2025 Feb25082 Best Service Desk Software Company 2025 – Central Europe he story of CDESK Software began in 2003, when the Jombik brothers decided to develop a monitoring and helpdesk tool to aid their IT business, SEAL IT Services. For more than two decades, computer programmers have spent thousands of hours coding countless gigabytes of data to produce the unique and proprietary service desk tool. In 2011, the brothers made this vision a reality by founding Inova Logic to independently develop CDESK and Customer Monitor. CDESK is a modular system that connects multiple core business needs, from customer support to invoicing provided services. The company’s mission focuses on offering a highly adaptable tool that can fit any company’s processes through various system setup options, transparent and friendly licensing policies, and ensuring great value for money. Its services are based on high performance, such as SLA support and customer care with an individualised approach. As one of the few providers of such pioneering products, Inova Logic supports both onpremises and cloud operations. Ultimately, the company is committed to delivering a secure, safe, and user-friendly tool for providing services at high standards. One glowing review from a satisfied customer reports: “Software like this should be used in every company, because you can do so much with CDESK; you can manage assets, control the directory and contacts of your company, upload a photo gallery, have a knowledge base feature, and create tasks and send them by email. All that, and so much more, in just one application for your business.” While CDESK is aimed primarily at the service delivery industry, Inova Logic is equipped to accommodate all B2B organisations seeking to level up in customer support and internal processing. The company’s clients are often directed on a mouth-to-mouth basis, speaking to the remarkable reputation of the brand. “We stand out against our competitors with local support, friendly pricing starting monthly from 9,90€ per agent, and highly customisable software,” says Samuel. “Our unique selling point is our software’s ability to keep companies’ internal and customer care processes tidy and well-arranged. Excellence is achieved across our business through agile software development driven by SCRUM methodology and enthusiastic people who believe in the product.” Samuel cites the team as an essential component of CDESK’s success. Each member of the team is goal driven and highly organised, as the company solely seeks to employ team players who do not hesitate to take action and responsibility when needed. Inova Logic appreciates open-minded, intelligent, and loyal individuals with genuine talent, ready to believe in the company’s mission and vision. “We are like a family; all the tasks and problems are solved with mutual respect and friendly talk,” Samuel tells us. “We do not hide our needs nor smiles.” Such a team is vital for staying ahead of the dynamic industry, and Inova Logic strives to remain on the very cutting-edge of innovation across the market. At present, Samuel tells us that the industry is pushing to expand the usage of artificial intelligence, with the hopes of easing software creation and use. In response, the company is implementing advanced features, including transcriptions, translations, drafts, and statistics made by artificial intelligence. Last year, the company integrated project management into CDESK, allowing for better coordination and tracking of projects, as well as introducing omnichannel features that enable customers to reach support through numerous communication channels. Additionally, the development of an asset management module allowed for efficient tracking and maintenance of company assets. These enhancements, combined with significant UX improvements and backend optimisations, led to a substantial increase in customer satisfaction by providing a more intuitive and reliable user experience. This year, Inova Logic aims to build on these advancements by providing CDESK as a comprehensive service desk, project, and CRM tool that supports customers with various interconnected needs. Having built a reputation for excellence throughout the industry, Inova Logic has secured several large corporate clients with high expectations and specific requirements, reaffirming its unwavering confidence in its approach. Since its inception, Inova Logic has continuously pioneered the service delivery industry through the proprietary CDESK, championing innovation at every level. This ingenuity towards enhancing client-centricity across numerous sectors has earned Inova Logic a stellar reputation, and the title of Best Service Desk Software Company 2025 – Central Europe. Contact: Samuel Waterloos Company: Inova Logic Web Address: www.cdesk.eu In today’s fast moving business landscape, staying on top of customer needs and providing excellent support is more critical than ever. Agility, efficiency, and client-centricity are essential qualities to thrive in the current dynamic environment. InovaLogic, a software company specialising in business products, has designed and developed CDESK to ensure superior, streamlined customer service. Samuel Waterloos, CDESK Key Account Manager, tells us more below. T

Business Excellence Awards 2025 | 13 AIS-Feb25004 Robert attributes the team as a key driving force behind the company’s success, noting that Your Company Formations fosters an internal culture that is dynamic, fast-paced, and driven by innovation. The company has been fortunate to attract and retain the industry’s top-talent, boasting a team with more than 100 years of combined experience. Beyond technical skills, it seeks out individuals who are proactive, enthusiastic about challenges, and motivated to succeed. This has enabled Your Company Formations to position itself as a market frontrunner, building a reputation of prestige underscored by an array of glowing testimonials. “I recently used Your Company Formations to form a new company through their online platform, and I couldn’t be more impressed,” Mandy reports. “The process was incredibly straightforward and user-friendly, but what really stood out was how fast and efficient they were. Within a short time, my company was officially set up. They even provided helpful tips and guidance along the way, which made the whole experience stress-free.” “Outstanding service from start to finish!” writes Rukhshana. “The process of setting up my company was seamless, and the team was incredibly supportive and responsive. Everything was explained clearly, and they ensured all paperwork was filed correctly. The pricing is competitive, and the services exceeded my expectations. I highly recommend Your Company Formations for anybody looking to start a business!” Contact: Robert Engeham Company: Your Company Formations Ltd Web Address: www.yourcompanyformations.co.uk Company Registration Experts of the Year 2025 – UK & Client Service Excellence Award 2025 A premier company formations agent, Your Company Formations is driven by the purpose of empowering individuals with the tools and information they need to launch businesses with confidence and succeed in the UK landscape. The company’s core values are best described within three pillars that define its sustained success: prioritising client satisfaction through excellence and reliability, fostering an incredible team with mutual respect and collaboration, and committing to sustainability by contributing to global environmental efforts. By remaining aligned to these values, Your Company Formations has pioneered the industry through the deliverance of its outstanding offerings. Your Company Formations streamlines the process of online limited liability company formation by supporting the preparation of formation documents and enabling companies to meet legal requirements, such as establishing a registered address for the company and a service address for directors. The company also provides support in setting up a business bank account, including highlighting options for providers who do not require a proof of address. Further, Your Company Formation offers a comprehensive suite of secretarial service from both administrative support and legal compliance perspectives. This includes call answering, maintaining company records, filing annual confirmation statements, and making changes to company details such as director appointment and resignation, as well as share transfers and much more. With an impressive array of services expertly designed to streamline the process of company formation, the company serves a diverse client base, from freelancers, independent contractors, entrepreneurs, and startups to eCommerce companies, directors, shareholders, and beneficial company owners. Across the UK and beyond, every existing business and aspiring businessowner is viewed as a potential client just waiting to benefit from Your Company Formations’ spectacular services. In a market becoming rapidly saturated as more individuals seek to establish businesses of their own, Your Company Formations distinguishes itself for its simplicity and transparent pricing. The company offers the most cost-effective and comprehensive service bundles in the market, available through an intuitive and user-friendly self-service company management platform. The platform alerts users of any missing or incorrect information to make it easy and simple when establishing a business and managing compliance, providing an end-toend service that leads the market with its innovation. “Starting a business requires a lot of grit, and we purpose to ensure that the cost and compliance requirements are not among the barriers of entry,” says Robert. “As a team, we are agile and resourceful. We are constantly iterating our processes and even outputs at cluster level to ensure that we are always bringing our best to the market. Collaboration is such a key aspect of our approach; departments are encouraged to learn and leverage each other’s strengths with the sole aim of delivering excellent services to our clients.” Embarking on a new business venture is an exciting time, promising endless opportunities for growth and adventure. However, it can also be an arduous period brimming with daunting challenges and uncertainty when navigating the many regulations and legalities. Your Company Formations is one of the UK’s leading company formation agents, specialising in forming companies and providing corporate and company secretarial services. As the company is recognised in the Business Excellence Awards 2025, we hear more from its Director, Robert Engeham. Your Company Formations Ltd

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