8 | Acquisition International, CSR Awards 2024 Aviation Sector Waste Reduction Excellence Award – EMEA Contact: Gamze Ete Kuran Company: MNG Airlines Web Address: https://www.mngairlines.com/ Specialising in efficient air freight services, MNG Airlines caters to a diverse range of esteemed clientele, ranging from multinational corporations to small businesses. Established in 1996, MNG Airlines holds a respected position in the industry with a steadily growing fleet and an unparalleled approach to customer services that focus on quality, trust, and unconditional customer satisfaction. With a substantial market share in air cargo transport, MNG Airlines is committed to upholding high standards in corporate social responsibility, continuously working to contribute to a more sustainable and responsible industry. In its pursuit of corporate social responsibility, MNG Airlines takes immense pride in its implementation of eco-friendly practices that foster community engagement. The company has developed several initiatives, such as GoGreen, that aim to reduce its carbon footprint and contribute towards environmental sustainability. From the very beginning of its operations, MNG Airlines has held an unwavering dedication to responsible business operations, making a remarkably positive impact on the regions it serves. “At MNG Airlines, our mission is to be a leading force in the air cargo industry,” Gamze tells us, “setting the standard for unparalleled services while prioritising environmental sustainability and social responsibility. We achieve this by continually investing in technologies, fostering a culture of innovation, and maintaining a commitment to ethical business practices.” MNG Airlines is renowned for the calibre of its client service and commitment to Dec24188 quality, but what truly sets the airline apart is its unwavering commitment to upholding environmental sustainability and corporate social responsibility. The company has distinguished itself throughout the industry with its dedication to seamlessly integrating CSR principles into its operations, making MNG Airlines the perfect choice for clients prioritising ethical and sustainable logistics solutions. Freight transportation is a dynamic industry that requires creative solutions, with an endless array of problems that may arise when transporting cargo for different customers within similar timeframes. Challenges must be assessed quickly and overcome with effective solutions, and in response to one especially challenging case MNG Airlines successfully developed and implemented a method that it continues to utilise today to meet such challenges. In this particular case, the shipments for two separate customers had to be transported within a similar timeframe. However, the capacity of the two aircrafts departing from Turkey was not sufficient to carry the entire load, and a quick and efficient solution was needed to ensure that both customers’ shipments were to be delivered on time. “A creative approach was taken to solve the problem by staging a cargo transfer at an intermediate airport outside of Turkey,” Gamze recalls. “Two aircrafts were brought together, the cargo was redistributed between the aircraft, and the load distribution was optimised. As a result, the cargo for both customers were delivered to its final destination on time and in the requested amount.” The main challenges of this operation were the effective alignment of flight slots, the correct classification of the cargo during the transfer process, and the simultaneous coordination of the ground services required for the shipment. Despite these challenges, the operation was flawlessly executed, and MNG Airlines successfully met the needs of both customers without any delays. This approach has now become the standard practice for MNG Airlines whenever similar situations are encountered. The airline’s ability to deliver such effective solutions time and time again is an exceptionally strong testament to its operational expertise, flexibility, and commitment to customer satisfaction. Moving forward, MNG Airlines remains steadfast in its commitment to advancing sustainability efforts across the industry. Throughout 2025, the airline plans to invest in greener technologies, explore alternative fuels, and expand its community engagement initiatives. In 2024, MNG Airlines initiated its first sustainability reporting process, outlining the company’s roadmap for achieving specific targets and actions over the coming years, serving as a testament to its dedication to shaping a sustainable future for the air cargo industry. “In our rapidly evolving region, MNG Airlines actively engages with the dynamic landscape of corporate social responsibility,” Gamze concludes. “Collaborations with local organisations and businesses underscore our commitment to community wellbeing and environmental stewardship. As the region embraces sustainable business practices, we stand at the forefront, contributing to the collective effort to build a responsible and resilient business environment.” Headquartered in Istanbul, MNG Airlines is a distinguished air cargo carrier renowned globally for its commitment to quality. On a journey characterised by a relentless focus on speed, security, and precision, MNG Airlines is a trusted partner in global logistics that has been awarded for its excellence in the CSR Awards 2024. We speak to Gamze Ete Kuran below, Head of Compliance and ESG at MNG Airlines, on the back of its significant success.
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