Global Excellence 2019

Acquisition International - Global Excellence 2019 197 Acquisi International - Issu 8 2019 39 Jun19355 Tusker : Making Employees Happy Since 2000 Tusker is one of the UK’s leading car benefit companies, providing cars for employees of both public and private sector organisations. Recently, the firm found success in AI’s Global Excellence Awards 2019 where they were righteously awarded the accolade Best Salary Sacrifice Car Scheme Provider 2019 – UK. Following this win, we profiled the firm and caught up with Vicky Anderson, Marketing Director who kindly provided us with a detailed glimpse into the innerworkings of the successful company. ince their inception, Tusker’s award-winning salary sacrifice product allows employees to exchange some of their salary for a cost effective, brand new car. With over 500 schemes currently in place across the country, the scheme enables employees to have their cars fully insured and maintained for a fixed monthly cost. Tusker’s offer is a fantastic addition to a company’s benefits package and is proven to help improve employee engagement. Vicky begins by going into further detail about Tusker and their award- winning service, as well as explaining how the firm’s Car Benefit Scheme and Contract Hire offerings work. “At Tusker, our Car Benefit Scheme product provides savings in terms of National Insurance, and tax depending on the car chosen. It can also save the employer National Insurance contributions too, should a Ultra-Low Emission Vehicle be chosen, amounting to hundreds of pounds saved per car, per year. “In addition to this, we also have a Contract Hire offering, and these customers utilise our expertise as an outsourcing option for their company cars. This way, Tusker takes the hassle out of managing a fleet, and ensure costs can be controlled with a fixed monthly amount per car, rather than varying servicing and maintenance costs. “Overall, we pride ourselves on out customer service which is built around an experienced and eager team, and is delivered through one of the most advanced live quotation and fleet management systems in the UK.” Providing the firm with the knowledge and support to offer these tailored services is the experienced, hard-working and committed team which forms the backbone of Tusker. When discussing the internal culture, Vicky is keen to highlight the significant role the team play in the overall success of the firm. “It is no secret that our staff are the key to our success. As our motto is ‘making employees happy’, we start with our own. Our teams are provided with a range of benefits, as well as ‘happy days’ where they receive treats including massages or food related events including pancakes on Shrove Tuesday. As a whole, it’s a fun place to work, with the onus on people enjoying themselves while working hard and providing an exceptional level of service to our customers.” Looking ahead to what the future holds for the firm, the team at Tusker will continue to provide an exceptional service to those they work alongside, especially following their recent success in Acquisition Intl.’s Global Excellence Awards 2019 where they were awarded the accolade of Best Salary Sacrifice Car Scheme Provider 2019 – UK. Bringing the interview to a close, Vicky signs off by revealing the exciting plans which lie ahead for the firm, touching on the outcomes they hope to achieve with their new adaptable systems. “For the past year, our teams have been hard at work developing a completely new set of processes, systems and tools in order to futureproof the organisation from a technology perspective. Moving forward, our new adaptable systems will be cutting edge technology and provide us with the most innovative and effective website and driver portals in order to maximise the simplicity of the site for our customers.” Contact: Vicky Anderson Company: Tusker Direct Email: [email protected] Address: Building 4, Hatters Lane, Croxley Park, Watford, WD18 8YF Web Address: www.tuskerdirect.com S Jun19355