Global Excellence 2019

82 Acquisition International - Global Excellence 2019 10 Issue 4 2019 Pio-Tech is a business solutions provider that has become, over the last sixteen years, defined by an innovation-first approach that champions digitisation and futurism. Earlier this year, Pio- Tech were recognised in Acquisition International’s 2019 Global Excellence programme as the ‘Most Innovative Business Solutions Provider’ in the Middle East and African region. Following this deserved win, we spoke with Mr. Rand Hashem, the Managing Director at the firm, to find out more about their drive to create a paradigm shift in the finance and banking industries. ith their sights firmly set on revolutionising current best practices in the banking and finance sectors, Pio-Tech has aimed to make vast changes in an industry which has, perhaps unfairly, garnered a reputation for rigidity. Yet, everything they have done over their sixteen-year history points in the right direction – this is a firm that is confident in its expertise and knows what it has to do to bring real, observable differences to global financial markets. More than that, they have strategically partnered with leading IT corporations to ensure that they remain at the very cutting edge of technological developments, helping them to seize the latest opportunities to add value to their clients and their business operations. In many ways, Pio-Tech has made it almost seem easy, but, as Rand reveals, every success has been due to the firm’s expert leadership and gifted team. Throughout it all, the pursuit of innovation remains the cornerstone of the firm’s work – its lifeblood. “At Pio-Tech, innovation is not just another word, it’s part of our organisational heritage a journey that began in 2003 with a small team that is talented and dedicated to the finance and banking sectors. Our main goal was to develop ready-to-use solutions to enhance banks’ business decisions, increase business continuity while increasing employees’ productivity. We have started with two main products Bank-BI ® and Bank-BPM ® and through the years we expanded our operations and services in many countries around the world specifically, Middle East, Africa, and parts of Asia. This made our products the main flash-flags in the banking industry.” Specialising in three main areas of banking; information and performance management; banking process management; and customer engagement, Pio-Tech have cornered the market on vertical solutions that help their clients better understand their own business and understand their client base in ways that have not previously been possible. “Our main flagship products are certified by Oracle, SAP, and Microsoft with the ability to meet customer setup preferences whether on premises or on the cloud. The Bank-BI® and Bank-BPM® cover these three pillars fully and are already integrated with most of the international core banking solutions in addition to social media, payment gateways, and international rating agencies.” “Since the beginning, Pio-Tech has been pointing to threemainmatters first: Pio-Tech’s largest investment goes to persistent research and development to maintain a leading position among banking solution providers. In addition, we focus on building long-lasting partnerships with our customers. Fundamentally, we believe that building transparent and trusting relationships with our customers help them to achieve their strategic goals throughout the years. Equally, through the continuous evolution of our products to accommodate the latest Defined by True Innovation technological trends in the financial industry provides our clients with the ability to distinguish themselves from their peers and competitors through enhanced services, better customer engagement and streamlined operations.” The conversation soon turns to the region in which Pio-Tech primarily operates. The Middle East has always had a reputation for swift technological advancements and adoption, as they look to bolster their incredible industrial growth. Africa has recently started to follow in their neighbors’ footsteps on the back of direct investment in tech- infrastructure. Booming economies aside, the continent has become a hotbed of innovation and evolution. Pio-Tech’s home of Jordan is no different, as they look to create a commercial stronghold and rise up onto the world stage as a true goliath on the greater business landscape. Rand takes a moment to discuss Jordan’s importance W “Pio-Tech has made it almost seem easy, but, as Rand reveals, every success has been due to the firm’s expert leadership and gifted team.” Feb19081 Feb19081