Global Excellence 2019

Acquisition International - Global Excellence 2019 93 44 Acquisition International - Issue 4 2019 Jan19334 uto Claims UK Ltd is a family run business that has been servicing the public for three decades. As a result of motor accidents, many of us are presented with an ever increasing insurance premiums, every year it seems our insurance simply goes up. Caring for individuals and businesses alike, the team at Auto Claims Ltd excel by looking after fleets of vehicles and managing a business’s fleet. Going into further detail, Darren begins by informing us of the areas that the firm specialise within and how the team at Auto Claims Ltd work tirelessly to ensure that they not only meet the needs of their clients, but also surpass all expectations. “Here at Auto Claims UK Ltd, we work with an impressive portfolio of ‘blue chip’ clients and understand that it is vital to provide a high quality, cost effective repair solution along with a high quality service. As such, we provide a complete end to end solution from ‘First Notification of Loss’ through to repair completion or salvage disposal. “In addition to this, we strive to deliver consistently high levels of customer service through a fully committed and proactive team using streamlined and uncomplicated processes. These processes are supported by a bespoke and intelligent IT system to fully capture and manage costs, proactively manage claim lifecycles and minimise claims leakage.” Auto Claims UK Ltd not only offer a personal service, but in most cases a representative from the firm will attend court with their clients to advise and guide them through the process. There are not many other firms which takes the service this far. Enabling the firm to deliver these exceptional levels of services, as well as ensuring that goals are achieved is the dedicated, passionate team of talented individuals who form the backbone of Auto Claims UK Ltd. When discussing the internal culture, Darren is delighted to Auto Claims UK Ltd have been looking after innocent people involved in motor accidents for over 30 years. Recently the firm found success in AI’s Global Excellence Awards 2019. On the back of their win, we profiled Auto Claims and caught up with Darren Swann who provided us with a detailed insight into the exceptional services they deliver to their clients. Outstanding Reputation And Outstanding Customer Care A Contact: Darren Swann Company: Auto Claims UK Ltd Address: Claims House Hay Road, Birmingham, United Kingdom, B25 8HY Telephone: 07971566004 Website: www.autoclaims.co.uk highlight the significant role the team play in the overall success of the award-winning firm. “At Auto Claims UK Ltd, our staff are highly trained, well-experienced and are extremely knowledgeable regarding both accidents and liability. In addition to this, our team have played a significant role in the development of our computer systems which have streamlined their service, making us highly efficient.” Looking ahead to what the future holds, the team at Auto Claims UK Ltd will continue to deliver on the promises they make to their clients. In addition to this, Auto Claims UK Ltd hope to build upon the accomplishments they have had over the years, which includes their most recent win in Acquisition Intl.’s Global Excellence Awards 2019 as the Accident Recovery Specialists of the Year 2019 – UK. “Here at Auto Claims UK Ltd, we work with an impressive portfolio of ‘blue chip’ clients and understand that it is vital to provide a high quality, cost effective repair solution along with a high quality service.” Jan19334