Global Excellence 2020

Acquisition International - Global Excellence 2020 205 Acquisition International - Issue 1 1 113 Innovators In Technology “Dealers and lenders have a singular focus, and that is selling and servicing vehicles,” said Cheney. “Our job is to collect data throughout the lifecycle of the vehicle and use that information to solve problems, so that dealers can fulfil that purpose more efficiently and with less risk,” Cheney said. Those same sensors and information can be used to enhance a customer’s experience with their vehicle, especially regarding proper maintenance and safety, Cheney added. When drivers, manufacturers, dealers, finance professionals, and automotive service providers have more, better organized, timely information on the use and health of each vehicle, this leads to more sales and greater profitability. Procon Analytics spends a lot of time searching for and hiring industry leaders and experts to lead the effort for each segment. It looks for a specific set of skills when recruiting, and this typically involves a combination of familiarity with technology and automotive retailing. “We may manage technology,” Boling said, “but we are all about people. Our people are what have made us a leader in the industry. This people-centric approach starts from the top. Bill and I decided early in the formation of the company that everyone would be an owner. So, like Southwest Airlines, each of our employees has ownership in the company and therefore they show more ownership and responsibility when delivering their services and ideas. We are all constantly asking how our solutions can improve the lives of our employees, customers, partners, and the communities we serve.” The Procon Analytics’ team has a deep bench of professionals that includes creators and authors of IoT patents, innovators of new mass-market distribution channels, all led by a visionary innovator whose privately-held firm was the first private automotive aftermarket company to deploy more than 1 million connected devices – right behind Ford Motor Co. and General Motors Corp. In the future, Cheney and the team at Procon Analytics predict that 5G technology and AI will dramatically change the IoT industry in numerous and unforeseen ways. As a result, the company is working tirelessly to be at the forefront of this amazing new technology sector.