AI Magazine Issue 1 2018

16 Acquisition International - Issue 1 2018 Direct Lift Company supplies servicing, repairs, modernisations and installations on all types of lifts for various clients, including Councils, Universities, NHS Public and Private sectors. We invited Dave Embling to tell us more about his successful company. irect Lift Co. are Lift Service and Maintenance Engineers with an overall mission of offering a first-class service to all clients, and encouraging all staff to participate in all aspects of the business. Speaking to Dave, he tells us what he believes differentiates the firm from its competitors, leading it to mark itself out as the best possible for prospective and existing clients. “Separating ourselves out from the crowd, we believe in transparency at all stages of our work, many new clients are encouraged to use Direct Lift Co. through our reputation, many of our clients have remained with Direct Lift Co. for over ten years.” Discussing how it feels to have been selected in the 2017 Global Excellence Awards as the leaders in Elevator Maintenance and Inspection within the UK, Dave comments on how honoured the firm are and what this means for the company. “This is a great honour for Direct Lift Co. and all its staff, recognition of everyone’s hard work ensuring the company. This clarifies that everyone at Direct Lift Co. are doing their very best offering the best.” Providing us with a brief overview of the industry within Essex at the moment, Dave points out that the market is currently very competitive in all aspects, alluding the nature of costs and quality, as well as customer service. He tells us what techniques the firm employs in order to stay ahead of emerging developments, and ensure it remains as one of the leaders in the sector, “The lift industry is very competitive in all aspects of lift engineering, cost and quality are at the forefront of every client, to which Direct Lift Co. strive to maintain. “Direct Lift Co. ensure that we stay at the front of all competitors, using the most up to date software and technology, whilst remaining dedicated to all our clients offering a one to one service.” Company: Direct Lift Company Contact: Dave Embling Contact Email: [email protected] Address: Unit 1a Grange Farm Road, Colchester, Essex, CO2 8JW, UK Phone: 01206 861686 Website: www.directliftco.co.uk The Right Direction D 1712AI87 An integral aspect of Direct Lift Co.’s success is the internal culture within the company, with Dave commenting on how this benefits the company in a spectacular way. Staff look forward to coming to work, and Dave talks about how the Directors allow and encourage staff to be open and honest with each other. “Regarding the internal culture at Direct Lift Co., the aim is for all staff to remain happy and enjoy the work they do, and as directors we encourage input from each employee with regards to the day to day running of the company and strongly believe in give and take between employees and us as directors.” Ultimately, going forwards, Dave predicts what the future holds for Direct Lift Co., hinting at gradual expansion within the company, alongside an appointment and order book bursting to the brim with appointments. “Looking ahead, the future looks very good with order books full, continued support from existing and new clients. Future plans are to gradually expand into other geographical areas at a controlled rate ensuring Direct Lift Co remain No. 1. “Lastly, Direct Lift Co. appreciates the support it receives from all our clients and we will continue to offer the Best Service at all times.” “Direct Lift Co. ensure that we stay at the front of all competitors, using the most up to date software and technology, whilst remaining dedicated to all our clients offering a one to one service.”