AI Magazine Issue 1 2018

Acquisition International - Issue 1 2018 27 The ISEC7 Group is an innovative global provider of mobile business services and software solutions. We interviewed Marco Gocht as we look to find out more about the success of the pioneering company and the range of solutions it offers. rawing on its vast industry experience, ISEC7 is an innovative company that was also one of the first to move into mobilising company and business space. The company’s experts advise industries, public organisations, along with public authorities and service providers on all issues regarding the enhanced protection of mobile infrastructures. Marco offers an overview of the solutions and services that the firm provides. “Here at ISEC7, we have developed mobile solutions for enterprise customers for more than 13 years now: The ISEC7 EMM Suite, a comprehensive globally applicable MDM solution, has been presented as the Most Innovative Enterprise Application. Additionally, ISEC7 Mobility for SAP allows access to SAP backend without the need for additional middleware. “The solution ISEC7 Mobile Exchange Delegate ensures mobile access to Microsoft Outlook calendar, email and contacts from third parties via BlackBerry, Android or iPhone. ISEC7 Mobility Cloud is an innovative and ground-breaking Managed Service for the provision of customised Enterprise Mobility infrastructures based on EMM solutions like the ISEC7 EMM Suite, BlackBerry, MobileIron, Samsung EMM, Microsoft EMS or Airwatch.” Workingwithin the fast-pacedmarket and investing a lot of research in mobile IT and the IoT, is a major factor in ISEC7 establishing itself as a leader within the industry. Marco explains what techniques the firm employs in order to stay ahead of emerging developments. “In order to stay ahead of upcoming developments, we exchange our vision with leading analysts and our partners on a regular basis to identify trends. Also, we spend a lot of time and money in evaluating products and design services around mobilization of business processes. What is even more important, is that we talk to our clients to identify their business needs and then adapt a mobile strategy to guide them towards the digital age.” Being specialists in specific areas is one aspect which helps ISEC7 differentiate itself out apart from its competitors. Return business is a crucial aspect of the firm’s continuing success, and Marco tells us howmost of the firm’s customers are long-term which highlights the fact that clients are satisfied with the work that the company offers. “Uniquely in our market, at ISEC7 we are highly specialized and focus on enterprise mobility. We offer a 360-degree mobility portfolio including infrastructure, professional services, managed services, app Company: ISEC7 Group Contact Name: Marco Gocht Contact Email: [email protected] Address: Schellerdamm 16, 21079 Hamburg, Germany Telephone: +49 40 325076 0 Web Address: www.isec7.com TheExperts in EnterpriseMobility D 1712AI77 development and mobilization of business processes. Beside our portfolio, our international footprint is unique for a company of our size. “Operating our own legal entities in NA, EMEA and APAC, we can serve mid-market companies and large enterprises who run businesses on a global level. We are familiar with the current challenges and expectations with regards to security. Every customer is expecting a first-class solution and the best practices for their vertical businesses. Most of our customers are long term, and we work more in the model of a partnership than in that of a service provider. Our focus is on the value we can deliver to our customers due to our size, which allows us to flexibly adapt to our customers’ requirements.” Throughout the company, there is an open-minded culture to ensure customers are happy and receive the best possible service. Employees have to regularly update their skillset and are constantly learning, with Marco highlighting the fact that staff have to prove their knowledge in order to help the company move forward. “Every employee has to attend regular mandatory skill enablement classes regarding data protection and security to ensure customer data is confidential and secure. In addition, our employees have to prove their knowledge of the enterprise mobility market, according to their roles with a sales or technical focus, by passing all available certifications of the EMM vendors. ITIL, Prince2 or other project management skills are available for employees working in project. ISEC7 ensures that every employee gets the proper training which is required to ensure customer expectations.” Overall, there are exciting times ahead for ISEC7, and Marco concludes by stating that the firmwill continue to deliver the best services it possibly can, as it builds on its impressive portfolio. “Looking to the future, ISEC7 will continue to deliver the best mobility services and solutions, become the number one vendor for enterprise mobility solutions and we will continue to grow our business organically and through further acquisitions. “During the past months, we have further expanded our portfolio with view to mobile security and mobile productivity in order to even better consult our customers during their digital transformation process. Even customers from highly regulated industries rely on our expertise and our mobile solutions, and looking ahead we aim to continue to provide them with the highest possible level of service to ensure we continue to meet their needs.”