30 Acquisition International - November 2017 Enterprise Lab is an international agency which provides training, development and strategic consulting and mentoring to many organisations and individuals. Ketan Makwana goes into more detail about the firm which has been named in 2017 Global Excellence Awards and Most Innovative for Training & Coaching 2017. ffering a variety of services, the firm works with many clients, ranging from individuals to institutions, industries to associations, and the team develop and deliver programming related to Ideation (creativity), Innovation (transformational change), and Leadership (cultivating culture). Ketan provides us with a brief overview of the development industry throughout all of the country’s that the organisation operates within. He details the specific challenges and outside influences affecting the Lab in particular. “Enterprise Lab operates in 11 countries around the world, through a licence framework with influential training organisations or creating a collaborative partnership of our Disruptor Academy. The academy focuses on personal and professional development (as an industry) and operates in multiple sectors, including education, banking, tech, business and entrepreneurship, digital, to name a few. There will always be challenges and influences that affect progressive and dynamic results; however, we are focussed on reverse engineering from the anticipated results to the individual and focus deeply on individual impact and contribution. From here we can foster growth, prosperity and results.” Operating within an industry encompassing a variety of similar firms, Ketan and his team must stand out amongst its competitors, in order to ensure it marks itself out as the best possible option for clients. He talks about the ethos of the company and how it is like no other. “Essentially, we are not an ordinary agency, our ethos is in disruption, with the aim of disrupting to evoke change for prosperity. We focus on people development as we reverse engineer the results that our clients want to achieve; when you look at everything in that context you realise that by Company: Enterprise Lab Contact: Ketan Makwana Contact Email:
[email protected] Website: www.enterpriselab.co.uk A Vision of Disruption O 1711AI63 developing people you can influence the changes and results that you want to achieve. “Being disruptive requires three things, firstly we must always be challenging convention. Secondly, the company is always looking at creating imbalance. Finally, everyone must keep taking action, no matter if you are an individual or corporate giant if you do not understand your impact and contribution then you risk being left behind.” Following on from what makes the firm unique, Ketan goes on to describe what techniques the company employs in order to stay ahead of emerging developments, which is vital to success, particularly within fast-paced markets. “First of all, as a business, I have engaged discipline in agility and open innovation; we are constantly evolving in our practices, approach and market penetration. I truly believe that we should neither focus on keeping up or trying to stay ahead as both agendas narrow your perception. Open innovation on our business and model has kept us lean and mean, and this for me is how you respond to fast paced markets.” Regarding the internal culture within the company, Ketan is keen to highlight that him and his team are partners, not staff or contactors, he believes they should be treated as he would expect to be treated. “All my team firstly are partners not employees or contractors, it is a mindset thing. The next thing is that we work as a team by understanding our own individual impact and contribution to our clients, to ensure that the best possible result or output can be achieved. All roles are dynamic this way we get the best from each person at the right time, from CEO to cleaner, and everyone can make a game- changing contribution.” In summary, Ketan explains the overall mission of the Enterprise Lab, and notes what plans are in place in order to help the company reach the targets it sets itself. Additionally, he and his team integrate innovation into every aspect of their work, and this will be vital for the future of the company. “Fundamentally, our mission at Enterprise Lab is 1%, quite simply we aim to change your perception by 1%; by doing so we can start a chain reaction in change dynamics of behaviour, attitude and result ; “If our world is to survive and thrive, we need to build better connectivity and access to all development should be for all not just the privileged.”