AI Issue 12 2017

24 Acquisition International - December 2017 When the banking industry in Nepal was in an infantile stage, Himalayan Bank Limited (HBL) revolutionized the sector by introducing ATM service. We profile the firm as we look to find out more about it and its success. stablished in 1993, HBL was the first bank to launch a credit card service in Nepal. The team always stick to the vision and mission of catering to the need of their esteemed clients. Ingrained in the vision of the team is the idea of becoming the leading bank in Nepal, which all staff work towards. Providing premium products and services to the customers, this ensures attractive and substantial returns to the stakeholders of HBL. Running concurrently alongside its vision is the Bank’s mission, of similar pretence, in the country. There are two components in the mission of the Bank; being the preferred provider and Quality Financial Services; therefore, the team at HBL believe that the mission will be accomplished only by satisfying these two important components with the focus being on the customer. The Bank always strives positioning itself in the hearts and minds of the customers. One of the pioneers in Nepal’s banking industry, HBL was founded in joint venture with Habib Bank Limited of Pakistan. Under the leadership and guidance of renowned personalities of that time as the founder members, HBL began banking services from Employees Provident Fund Building, popularly known as Sanchayakosh Building at Thamel in Kathmandu. Holding a proud legacy of introducing new banking services within the country, HBL is the first bank in Nepal to introduce ATM and Tele-banking services. Innovative in nature, the bank is able to stand out in the financial industry, and has been a leader on Company: Himalayan Bank Ltd. Contact: Atma Ram Gautam Contact Email: atma.gautam@ himalayanbank.com Address: HBL Corporate Office, Kamaladi, Kathmandu, P.O. Box 20590, Nepal Phone: 00424 6218 19 Website: www.himalyanbank.com Shaping for the Future E 1711AI80 several fronts, enabling others to follow, rather than be the follower. Operating as a client focused bank, at HBL, the team understands the needs of individuals as well as institutions. Subsequently, staff design innovative products which cater to the needs of its valued clients. HBL is known for its innovative approaches to merchandising and customer service, with its services ranging from deposit products to loan, remittance, card and ancillary services, meaning the Bank offers a wide range of choice to its customers. HBL, which had initial authorized capital worth Rs240 million and initial paid up capital worth Rs60 million at the time of inception, today has the highest deposit base and loan portfolio amongst private sector banks. Extending guarantees to correspondent banks covering exposure of other local banks under our credit standing with foreign correspondent banks, the team believe that they are obviously the leading finance institution in the banking sector of Nepal. Furthermore, all of its branches are integrated with banking software Globus. This makes it convenient for customers as the team are able to provide ‘Any Branch Banking Facility’, Internet Banking and SMS Banking, something relatively new to Nepal. Importantly, HBL is not just limited to banking industry. It has developed exclusive and proprietary online money transfer software, HimalRemitTM. The Bank is among the top three remittance service providers in the country, and has ties with financial institutions based in the Middle East and Gulf region. HBL, today, stands as the biggest inward remittance handling bank in Nepal. Boasting a sterling reputation, the team have pioneered several products and services in Nepal and innovation continues to be the order of the day. As done previously, the team at HBL feel as though they stand a good chance of introducing new products and services to the banking industry of Nepal which will eventually benefit the entire financial sector. Looking ahead, with a strong capital base, quality human resource and strong governance in place, HBL can only move forward and upward. “Extending guarantees to correspondent banks covering exposure of other local banks under our credit standing with foreign correspondent banks, the team believe that they are obviously the leading finance institution in the banking sector of Nepal.”