Issue 12 2024

6 | Acquisition International, Issue 12 2024 Cost-Effective Process Outsourcing for Discerning Businesses A smart business processing outsourcing company based in the Philippines, Logix BPO Ltd helps client businesses to accelerate their operations by utilising its intelligent remote team capabilities. Having picked up a multitude of awards over the years, including being named as a Great Place to Work, this company’s expert solutions demonstrably help cut client employment costs, sometimes by as much as 70%, as well as save up to 80% on operational costs. Named as the Best Smart Business Process Outsourcing Company 2024 - APAC, we explore Logix BPO in more detail below. Contact: Chris Mackintosh Company: Logix BPO Ltd Web Address: https://logixbpo.com/ Delivering a range of full-scale recruitment process outsourcing (RPO) and business process outsourcing (BPO) solutions, Logix BPO delivers its services in such a way that they are expertly tailored to the needs and objectives of every client business. From recruitment and sourcing staff through to web developers, content creators, and customer service/sales agents, the company’s team is comprised of highly skilled talent, with these individuals going above and beyond to deliver excellence and align seamlessly with a client’s brand. Available to hire on a full-time basis, with no lock-in contracts necessary, the dedicated virtual assistants based at the company’s Philippines office work either in-house or remotely, but always according to the schedule of a client’s team, regardless of their time zone. This helps streamline an operation considerably, and makes this outsourced expert feel like a true member of the team. With the cost of hiring remote specialists starting at just $7 per hour, businesses can achieve significant savings on employee costs. Thus, as Logix BPO demonstrates, the world of RPO and BPO is about much more than just slashing costs, it is about elevating a business to that next level in a way that is sustainable and scalable. The marketplace has picked up considerable speed over the past few years as a result, and there are today a number of businesses offering similar services to Logix BPO. What truly sets this company apart is that it remains wholly dedicated to nurturing a supportive internal culture, which translates to equal client success. Every member of this team is sourced from the Philippines’ rich talent pool, which is particularly strong in Logix BPO’s home of Cebu City. With more than two dozen leading universities and colleges lining this region, it should come as no surprise that every member of the company’s team speaks English fluently and is highly talented in their specific area of expertise. Interviews can also be set up and staff have profiles outlining their knowledge, both of which can be accessed as part of a no-obligation discovery process. Such excellence is not only found across these outsourced experts, as Logix BPO’s leadership team also exemplifies these high standards. Comprised of CEO Anthony Godley, COO Chris Mackintosh, Finance Director Jennie Perez, and Performance Director Winlove Tabamo, this quartet are responsible for carving out the company’s frontrunner position in this competitive landscape. It was Anthony who first pondered how to provide the best solution at the best price, and this ongoing question remains at the heart of Logix BPO to this day. Although this commitment may have remained steadfast since the business opened its doors in 2019, Logix BPO’s distinction is on display further through both its keenness and ability to adapt and embrace change. This has resulted in a rapid increase of the company’s capacities over the past five years, driven by the centres it has opened in other markets, such as Africa, and India. On the back of such growth, this team are capable of serving clients across key target markets, such as the US, UK, and Australia. Continuous growth is evident not only within the company but also in the development opportunities provided to individual team members. One example of this is Logix BPO’s Results & Performance Programme, which sees members of its team provided with training and skills enhancement on an ongoing basis. This also lends itself to the aforementioned Great Place to Work certification that the company achieved in 2023, one of the many awards it has been recognised with over the past two years alone. Adding to the highly acclaimed nature of Logix BPO Ltd by championing it as the Best Smart Business Process Outsourcing Company 2024 - APAC, this company demonstrates everything that is great about BPO and RPO, offering the best of both worlds for its internal experts and its clients alike.

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