Issue 2 2019

Acquisition International - Issue 2 2019 51 Jan19172 “Every single one of them are vital to the overall success of our firm. Every one of them count, because it is their hard- work and efficiency that makes us the leaders in this industry.” Central London Lofts are one of the leading loft conversion companies in London. Following their success in Acquisition Intl.’s 2019 Global Excellence Awards, we profiled the firm and spoke to CEO and Contract Manager, Renatas Steponaitis who provided us with a detailed insight into how the team are committed to delivering their clients with a stellar service. or more than three decades, Central London Lofts have been installing loft conversions in homes across London. By focusing primarily on customer service and using the extensive knowledge of the team of loft conversion contractors - including architects, project managers, planners and construction specialists – the team at Central London Lofts aim to provide their customers with a quality end product at a competitive price. Going into further detail, Renatas begins by informing us of the service the team provides to their diverse clientele, as well as how they ensure that their clients fully benefit from working with Central London Lofts. “As a leading loft conversion company in London, we are committed to providing a stellar service to our wide clientele. Not only do we offer award-winning loft conversions, but we also specialise in garage conversions, kitchen extensions, drawing and planning and full refurbishments. “There are various platforms for the clients to reach us, such as the freephone, website and the chat room. We follow them up professionally using our sales team. Once the project has started, we update the client on a regular basis, using various methods, to ensure that they are having a positive experience with us.” Working behind the scenes to ensure that deadlines are met, and goals are achieved is the dedicated, passionate team of talented individuals who form the backbone of Central London Lofts. When discussing the internal culture, Renatas is delighted to highlight how the significant role the team play in the overall success of the award- winning firm. “We have a professional team of consultant architects, plumbers, electricians, and many tradesmen. Every single one of them are vital to the overall success of our firm. Every one of them count, because it is their hard-work and efficiency that makes us the leaders in this industry.” Looking ahead to what the future holds, Renatas signs off by revealing the exciting plans which lie in the pipeline for the team at Central London Lofts, especially following their recent success in Acquisition Intl.’s 2019 Global Excellence Awards where they were righteously awarded the accolade London’s Most Trusted Loft Conversion Specialists 2019. “Moving forward, the team here at Central London Lofts hope to achieve more within the loft conversion industry in the years to come. Ultimately, we hope to become the market leader in terms of both quality service and customer satisfaction.” Contact: Renatas Steponaitis, CEO and Contract Manager Company: Central London Lofts Address: 144 Wandsworth High Street London, SW18 4JJ, United Kingdom Website: www.centrallondonloft.co.uk Committed to Excellence F