AI Magazine Issue 3 2018

26 Acquisition International - Issue 3 2018 Protiviti is a young, passionate, fast growing global consulting business with more than 70 offices across Asia-Pacific, Europe, the Middle East and the Americas. We invited Mark Peters to explain which aspects of the business are the most enticing to clients and businesses. rotiviti works with a diverse range of clients, helping them to transform their future. Consulting with many clients, they typically range from larger well- established organisations to the new and emerging fintech start-ups. The company works with these clients to manage the risks presented by disruptive innovation on their business, and looks to embrace opportunities presented by new and emerging technologies. Mark talks to us about the varied client base and what aspects of their business the company aims to help them with. “Working with a wide range of clients, we have served more than 60 percent of Fortune 1000®, 35 percent of Fortune Global 500® companies and 40% of FTSE 100 companies. We help our clients to identify risks and successfully manage change so they can confidently face the future. “Additionally, we are also helping our clients prepare both proactive and reactive solutions to cyber threats, and respond to increasing regulatory scrutiny whether this is Anti Money Laundering (AML) and General Data Protection Regulation compliance.” Outlining the company’s overall mission, Mark is keen to emphasise that the team work incredibly hard to do the best for the client. Being creative and innovative are all vital factors which contribute to the firm reaching its overall target. “Essentially, our overall mission is to team with our clients to protect and enhance enterprise value by identifying, anticipating and solving critical business problems. Being innovative is a critical part of being a trusted advisor in today’s complex world. At Protiviti, innovation means translating ideas into solutions which address challenges and creating value for our clients. “Furthermore, the firm is focused on nurturing a collaborative culture that actively promotes innovative ideas and the sharing of best practice, so that both our consultants and clients can benefit. Differentiating itself from its competitors, Mark believes that the firm’s values help it to stand out in the Company: Protiviti Limited Contact: Mark Peters Address: The Shard, 32 London Bridge Street, London, SE1 9SG, UK Phone: 0207 389 0413 Website: www.protiviti.co.uk Protiviti –Helping CompaniesConfidently Face theFuture P 1801AI79 industry, as the team make promises to clients which they focus solely on keeping. Mark is keen to point out that customer satisfaction levels are incredibly high, believing that consistency is key in the firm’s ongoing success. “As part of our values, Protiviti has committed to maintain several promises to our clients. We promise every client that we will listen, provide the right talent, collaborate and build relationships, deliver value with excellence and openly share leading practices. “In addition to receiving informal client feedback, we regularly conduct client satisfaction surveys; and receive an average score of 8.8 out of 10 from our clients. The firm is able to provide a consistently high level of client service, thanks to the high calibre of its professionals and its investment in tools, methodologies, quality assurance processes and training.” Being selected in AI’s Global Excellence Awards as the Best Risk Management Consultancy in the UK, it is exciting times for Protiviti. Mark comments on the team’s reaction to being selected for this award and what it means going forwards for the firm. “The team at Protiviti is honoured to be selected for the Best Risk Management Consultancy UK 2017. This recognition is a testament to the calibre of the firm’s employees and the value they deliver to clients everyday. Commenting on the consulting industry at present, Mark believes that there is increased confidence in the state of the global economy, despite issues like Brexit driving uncertainty in some sectors, but also states that it is continuing to grow. He goes into more detail about how the landscape is changing within the sector. “A key driver, is the increase in clients’ concerns about digital disruption and digital transformation. Add to that the demand for cyber security advice, services and regulatory compliance support, in addition to traditional consulting areas. The consulting landscape is changing, however, with a growing divide between high- and low-value service providers. Demand is rising for consultants who can provide solutions to