AI Issue 4 2017

Acquisition International - April 2017 25 Team Work makes the Dream Work “We believe the success of an individual consultant is a success for the team and encourage a balance of support and competiveness between staff. While this is always a challenging balance to manage, I feel it’s a key part of my role and one I take great pride in. Also worthy of note is we openly have no sales KPIs for any of our consultants.” Chris’s time at larger firms has taught him that competitiveness between consultants is great for getting business through the door. “However, maintaining relationships with clients and candidates is what drives the business forward and that requires a joint effort,” he states. “We focus on qualitative rather than quantitative delivery knowing that positive feedback results in repeat business. I passionately believe recruitment should be judged on results & service, not slick presentations.” Chris goes on to explain the extent to which he believes recruitment agencies are playing an increasingly prominent role in the hiring process, for both job-seekers and hiring firms alike. “The nature of the sectors and functions in which we operate has commanded a very personalised interaction with both clients and candidates. We typically target a very small pool of international experts. This aspect of our work has altered little since we started Clement May, however more recently our clients are requesting increased input in the post-application process. “I believe it’s also worth noting that we are increasingly consulting to our clients before the hiring process begins. We typically advise our clients on a role up to a month before it’s released. Being clear on your target hire before you begin the search is an essential part of the Clement May experience.” Recently, Chris and the team at Clement May were awarded the title of Most Innovative Employment & Recruitment Agency for London and South East in the 2017 UK Recruitment Awards. Chris tells us exactly what this award means for him and the firm. “We are very proud to be part of the 2017 UK Recruitment Awards. Feedback from candidates and clients demonstrates on a daily basis that we are providing a crucial service but it’s also important to receive industry support. To be part of the Recruitment Awards has given us that moment of reflection, to review the accomplishments of the company as a whole and of the individuals who make it work. Involvement in the 2017 UK Recruitment Awards marks a milestone in the growth of the business and I’d like to take the time to credit my hard working staff for making this possible.” With regards to the future, Chris has aspiration to launch a new team, as well as to expand the business even further across the globe. “This year we are working to develop a specialist cyber-security team. Reflecting the increasing demand for security professionals we feel that a dedicated department, operating globally, would provide improved expertise for our clients. “We are hoping to open an office to supply the Latin American region to assist existing clients with their operations overseas and develop a new client base in exciting emerging markets. “I am also looking to bolster our internal HR team with Learning & Development specialists. I believe that internal training and development of the Clement May Team is key to our continued success.” Client Testimonials “Clement May are very engaging, very knowledgeable & very thorough in their work. They have a highly structured approach and are clearly working hard to meet our needs & it certainly makes a difference that we have them on site. This allows stronger collaboration, there is no sign of any sales pitch – something I am very happy about.” “I have been extremely impressed by Clement May & their Architecture Delivery They have certainly made a dramatic difference to the whole resourcing process”