AI Issue 5 2018

34 Acquisition International - Issue 5 2018 Reifferscheid & Partner is an expanding middle-sized tax consulting and tax law firm offering its client’s consultancy, all from one source regarding tax law, business law and business management. We invited Stefan Reifferscheid to tell us more about the company and what attributes have contributed to its success. eifferscheid & Partner’s multi- generational expert team is geared to developing individual, independent, future-oriented solutions in an interdisciplinary manner, and to implement them together with the client. The firm is specialised in a variety of services, including national and international taxation, tax consulting, tax law, auditing and advisory services. Reifferscheid’s clients are particularly medium- sized and large companies, especially in the manufacturing, handcraft, renewable energy and healthcare developments. Moreover, a lot of the personnel that the firm work with are professionals, including lawyers, architects, doctors and sports people. Stefan started off the discussion by telling us about the team of experts within the firm, highlighting what areas the firm’s personnel specialise in and is quick to praise the versatility of the company’s employees. With a keen focus on tax, clients will always get their desired outcome when they work with Reifferscheid & Partner. “As we are an adaptable and multipurpose firm, our services can be differentiated between general tax consulting, especially tax accounting, payroll accounting, preparation of annual accounts and tax declarations, business consulting, tax and business matters of start-up´s, support of tax audits, continuous information on significant changes in the tax law and many more. “Additionally, employees are able to offer special tax consulting, such as business planning and strategy development, tax planning for optimising the tax burden, tax compliance matters, evaluations of all kinds, planning of liquidations, new and reorganisations, mergers and acquisitions, consulting on inheritance and succession issues, as well as restructuring advice.” A high level of customer service is imperative in the legal industry currently in order to succeed, and this is something Stefan has identified as a trend which many firms are trying to implement into their work. Satisfying the client and exceeding their expectations will ultimately see a lot of return Company: Reifferscheid & Partner STBG mbB Contact: Stefan Reifferscheid Address: Adamsstraße 10, Koblenz, D-56068, Germany Phone: 0049 261 30 48 50 Website: www.reifferscheid-partner.de Tailor-Made, Efficient Solutions R 1805AI20 business for the firm, as well as through word of mouth. Outlining Reifferscheid’s approach to customer service, Stefan alludes to what he believes are the most relevant and vital areas to focus on when it comes to providing the best possible service. He also talks about the extensive internal training that the firm conducts so that it can produce the best result. “Significant in our success is the training of our employees so that we can make sure they are well equipped to deal with client queries and issues. The Tax Law gets more and more comprehensive, many details and numerous innovations must be continuously observed. For this, an extensive know- how and ongoing training is required and essential for a professional consultancy of our clients. Beside tax consulting matters and tax compliance, we also focus the protection of the private wealth of our clients. We nearly abstain from advertising, and normally potential clients get in touch with us essentially because of recommendations of satisfied clients.” However, a company cannot offer excellent customer service if the team is not fully trained and prepared. Stefan believes that knowhow is the most important attribute for the company to have and this has been a pivotal factor in the company’s success. Other essential attributes are readiness for action, high quality standards, employment of modern technology. In his concluding comments, Stefan is confident that Reifferscheid & Partner’s ability to differentiate itself from other similar tax firms throughout the industry will see the company thrive. He signs off by explaining what these qualities are which the team possess, citing the emphasis that staff place both on the client and developing their own skills as pivotal to the Reifferscheid going forwards. “Ultimately, we do not compare our strength with other competitors and peers, we just concentrate on our skills and competence and try to generate the best possible and legal solutions for our clients. Of course, we practice the exchange of ideas with other high quality tax consulting firms in order to ensure a persistent improvement of the quality of our work.”