AI Magazine Issue 7 2018

Acquisition International - Issue 7 2018 39 Vehicle Tracking Solutions (VTS) focuses on transforming fleet operations through dynamic fleet management and telematics software to connect real-time data on vehicles, mobile assets, drivers, and customers with fleet managers. Its Silent Passenger solution is a SaaS-based suite of features that are essential for making data-driven decisions to improve fleet safety, efficiency, productivity and maintenance across an organization. The solution can be configured to be fully integrated and scalable to meet long-term business growth and operational needs, helping maximize return on investments. Additionally, the U.S.- based customer support team at VTS provides seamless and efficient onboarding, implementation and 24/7 customer service. Recently, we profiled VTS and spoke to its Chief Technology Officer, Ryan Wilkinson, who provided us with an insight into the innovation at VTS. TS takes a different approach to the telematics world with a client-first approach. We look to understand our customers’ business and their business processes, then determine how we can apply our solutions and technology to optimize those business processes. Our fleet industry experts in our onboarding department then design a mutual action plan and a roadmap to help ensure the desired outcome is delivered to all parties involved. “VTS supports businesses throughout North America in industries such as construction, delivery, field services, food & beverage, oil, and transportation. Today we operate with thousands of mobile assets that rely on our business intelligence and actionable data driven reports, as well as dashboards to make more intelligent business decisions. The technique that is crucial to our solution being successful when deployed, focuses on two key factors. First, understanding our customers’ business and business processes, and second is delivering a software solution that delivers ‘big data’ in an intuitive fashion, providing intelligence that has been untapped.” As for maintaining success within the industry, another important aspect is understanding business requirements, as well as mapping a solution to the end-user that will maximize the desired outcome. While on the topic of success, behind every successful company, is a dedicated team of individuals who works tirelessly to achieve common goals. For VTS, Ryan informs us of Contact: Ryan Wilkinson Company: Vehicle Tracking Solutions Address: 152 Veterans Memorial Hwy Commack, NY 11725 USA Phone 1.631.339.7174 Web: www.silentpassenger.com One team, One Goal: Complete Satisfaction using fleet data intelligence to drive results “V 1807AI21 how the company has been able to cultivate an atmosphere that is conducive to a productive working environment. “We have a rule at VTS. Hire the right talent for the right role, and then empower them to do their job. This results in free thinking, that combined with our roadmap, results in a team rowing in the same direction. My job is to remove the roadblocks and share my vision for the platform.” Bringing the interview to a close, Ryan reflects on the challenges and opportunities which he has faced over the years, and how they have affected him in his role. “The great thing about technical challenges is that they are directly tied to the opportunity to drive innovation. What this means for me, as a CTO in the telematics industry, is that I need to understand how technology changes — in both the hardware and software — will affect our product R&D.” Moving forward, Ryan goes shares what the future holds. “Looking ahead to what the future holds, all of the innovations we are driving are wrapped around empowering clients to leverage big data to facilitate improvement across all fleet disciplines, including driver safety, preventative maintenance, business process optimization, efficiency and mobility empowerment.” One team, One Goal