AI Magazine Issue 7 2018

Acquisition International - Issue 7 2018 63 Based out of Lancashire, UPS Building Services has dedicated the last eleven years to providing a full range of property maintenance and refurbishment services. Recently, they were recognised in Acquisition International Magazine’s coveted AI Business Excellence Awards with the title of 2018’s Best Building & Maintenance Contractor in the North West of England. On the back of this win, we profiled the firm to see how they have grown to become a leading expert in this highly-competitive area. PS Building Services has built their business on the back of a simple premise; a dedication to client satisfaction and doing the job right first time, every time. Originally established in 2007 by the Managing Director, Andrew Wood, the firm was comprised of one man and an apprentice installing kitchens and bathrooms out of a van. On these humble beginnings, they have built a hard-earned reputation as an expert in their field, with an unwavering work ethic, a commitment to excellence, and a long history of happy clientele. Moving on from working for social housing contractors, they now count councils and housing associations among their clients from across the north of England. These clients include Manchester City Council, West Lancashire Borough Council and Wigan Council, alongside housing trusts such as Bolton at Home, Magenta Living, and Riverside Group. Now working out of dual offices in Skelmersdale and Manchester, they have developed particular skill at disabled adaptations, planned refurbishment, repairs, and structural works. Company: UPS Building Services Address: Gratton Place, Skelmersdale, Lancashire, WN8 9UE, United Kingdom Website: www.upsbuilding.com Phone: 01942 211746 Building the Best Maintenance Contractor from the Ground Up U BE180093 In 2018, UPS Building Services were recognised in the Red Rose Awards, an awarding body based in the heart of Lancashire, for their dedication to outstanding customer service in the property and construction sectors. By all regards, UPS excel in exceeding client expectations, with a service that is often described as highly professional, respectful, and of a standard unrivalled by peers in the area. To help achieve and maintain their reputation in customer care, all of UPS’ operatives receive regular and ongoing training, to make sure that they live by the firm’s core ethos of “you’re only as good as your last job”. This ethos is reflected and magnified across all assets of the business, from their approach to company growth and innovation, to their health and safety practices – “quality and safety before profits”. It is a refreshing outlook that more companies hope to emulate - a truly client-centric perspective. It has served UPS well, and is sure to be a driving force for their ongoing growth going forwards. Acquisition International’s Business Excellence Awards were launched to acknowledge those businesses who are thriving despite economic uncertainty. Now in its sixth year, the programme continues to recognise companies from all over the world, regardless of company size, location or prominence in the sector. UPS Building Services are a worthy recipient who epitomise the values that other companies can only aspire to. Building the Best Maintenance Contractor from the Ground Up To help achieve and maintain their reputation in customer care, all of UPS’ operatives receive regular and ongoing training, to make sure that they live by the firm’s core ethos of “you’re only as good as your last job”.