AI Issue 8 2017

82 Acquisition International - August 2017 Ross Estate Agencies are specialists in all aspects of estate agency including residential sales, commercial sales, mortgage services. As Leading Real Estate Adviser of the Year – UK, as part of the Leading Adviser 2017 Awards, we invited the firm’s Jo Ward to tell us about the mortgage services offered. oss Estate Agencies are a local, independent, family firm established in 1935. They are based in Barrow- In-Furness in Cumbria, North West England and has offices in Dalton and Ulverston. They provide the following services: • Sales; • Rental; • Commercial; • Value my property and; • Mortgages. This short profile focuses on the latter, mortgage services. Choosing the right mortgage can be a daunting exercise. There are so many factors to consider including set up fees, early repayment charges and porting your existing mortgage. Our mortgage advisor looks at a range of lenders, to be able to offer you a mortgage to suit your needs. We are here to offer support and guidance every step of the way. There is no fee for your initial consultation, in fact there will only be a charge should you get a mortgage offer. Call us today to book your appointment. We always aim to provide a high- quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service ( www.financial-ombudsman.org.uk/consumer/ complaints.htm) . Company: Ross Estate Agencies Name: Jo Ward Email: sales@ rossestateagencies.co.uk Web: rossestateagencies.com Address: 16-18 Cavendish Street, Barrow-In-Furness, LA14 1SB UK Phone: +44 (0)1229 825 636 Support and Guidance Every Step of theWay R 1706AI44 Support and Guidance Every Step of the Way You may be able to submit a claim through the EU Online Dispute Resolution Platform (https:// ec.europa.eu/consumers/odr/main/index. cfm?event=main.home.chooseLanguage) if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.) Here is a selection of reviews about the firm’s work. “Highly recommend Ross Estate Agencies, in particular the Dalton branch. Exactly two months from our house being valued, we had completed on the sale and moved out! Great communication along the way and a very friendly team.” Sami Richardson “Couldn’t fault Ross Estate Agencies at all when selling our home! Jo from the Dalton branch made everything seem so so easy! Jo, you are a credit to Ross’. Thank you for everything and thankyou to Ross Estate Agencies!” Amber Taylor “Martin has been fantastic sorting our mortgage, very professional but also friendly and reassuring. Excellent communication, great service! Thanks very much.” Naomi Shaw