Issue 9 2021

Acquisition International - Issue 9 2021 21 20 Acquisition International - Issue 9 2021 Defending SMEs in the Cyber World Cybersecurity is becoming a growing struggle for businesses around the world with threats becoming more complex and many organisations having unprotected data and poor cybersecurity practices in place. On top of this, the last year has seen a huge increase in hacked and breached data, as remote workers who are working off cloud-based platforms have become a target of cybercriminals. Therefore, cybersecurity has never been more important, and this is where RiskAware comes in. Established in 2018, RiskAware is a specialist cybersecurity company and a leading innovator in its field which helps organisations protect what matters most, affordably and in a way that isn’t confusing or unachievable. Acquisition International magazine has recognised this and awarded RiskAware as Best Boutique Cybersecurity & Risk Management Services Firm 2021 – Canada. Join us as we learn more about the company. ou cannot protect what you do not know and in order to get the right solution in place, you need to understand your current threat position, the gaps in your current security practices, where to spend IT budget for the biggest impact, and what a risk-resilient security approach should look like. It is RiskAware’s vision to assist organisations in seeing the possibilities that will reduce risk and help them to become more resilient and secure. RiskAware is a company made up of seasoned cyber experts who are experience-driven and results-oriented, ensuring clients have everything they need in order to grow their business safely, without having to break the bank. It services organisations of all sizes, specialising in SMEs, including non-profits and start-ups. All organisations need a cybersecurity leader, but RiskAware gets it – not all businesses can afford this. It understands that not all organisations even need a full-time cybersecurity leader, so its on- demand virtual retainer model allocates a bucket of hours that can be allotted on capabilities, as the client sees fit. This allows organisations to gain instant cybersecurity expertise at a fraction of the cost. RiskAware founder and CEO, Michael Castro was first introduced to the concept of cybersecurity back in the 80s, before it even had a name. Having the knack for technology and learning new skills, he graduated from McMaster University and then achieved a diploma and MBA Y Aug21088 degree from Athabasca University. But he didn’t stop there – he went on to acquire the title of Certified Corporate Director (ASC) from Laval University and Chartered Director (C.DIR.) from DeGroote School of Business – McMaster University. He then spent 20 years in the corporate world, honing his skills and gaining experience, during which time, he also became a professional speaker, sharing his knowledge with everyone around him. He even served as a front-line pandemic for 10 years. Over the years, he noticed the lack of resources that SMEs had to protect their data, compared to larger enterprises. So, he took matters into his own hands, and RiskAware was born with a range of services available including managing organisations’ entire cybersecurity programmes; helping them to prepare for compliance audits such as SOC 2 and USO 27001; conducting risk assessments; providing assessment capabilities testing of infrastructure or risk programmes, privacy and awareness; as well as providing training. As a small business itself, Michael has put a lot of hardwork and dedication into growing RiskAware. His motivation comes from helping those who are in need within the industry. Large corporates have resources needed to save themselves, but the industry does not play fair for SMEs. So, Michael and his team always strive to provide the best possible solution for them. Attackers are evolving with time, so RiskAware works to do the same in order to protect clients from cyberattacks. Looking ahead, Michael is keen to continue growing the company, with aims to expand its reach beyond Canada and into the US and the Caribbean, grabbing every opportunity to help anyone who is need. Company: RiskAware Cybersecurity Contact: Michael Castro Email: [email protected] Website: www.riskaware.io Aug21001 Company: Carla’s Captivating Content Contact: Carla Maclean Email: [email protected] Web: www.carlas-captivatingcontent.com Design Learning Solutions arla’s Captivating Content strives to create a world where training not only achieves results, but it is also enjoyed by all and remembered for the right reasons. It’s ultimate vision is to be the leading provider for bespoke training design services across the UK. Helping create that light bulb moment for someone is truly rewarding, and better yet is doing it in a way that is enjoyable and that takes learning back to when it was fun. Carla’s Captivating Content caters its services to each and every client. One size just simply doesn’t fit all, and this applies to the bespoke training it creates as well as the bespoke service it supplies. It works around its clients’ constraints and desires and bring their visions to life, using some of the best software in the industry and not skimping on its own development, continuing to upskill and update equipment and software so that it can always do its best. Lead instructional designer and business owner, Carla Maclean has worked in the learning design and development industry for the best part of a decade, but she has learnt more in the past 20 months than in the last five years combined, from business management to sales strategy, customer service, people management and everything in between that running and growing a business entails. Carla said, “I’ve jumped in at full speed and taken every opportunity that’s presented itself, including training with the Prince’s Trust, Start and Grow Enterprise, The Growth Hub, and many more. The past year has been the most challenging, but also the most exciting and fulfilling time of my life. Growing my team and bringing in other passionate and talented individuals with huge potential has been, to put it simply – awesome. Not only is my business growing, but I’m intent on growing my business around its core values and creating the dream team from the ground up.” The main challenge for the business over the past year has been the pandemic, in the form of working from home (slow internet, many technical difficulties, longer review processes) which made it harder to communicate among the team. So, Carla made a point of having regular one-to-one and group meetings, and she also tried her best to shoulder much of the work-related stress and allow her team a few early finishes when the weather was nice in an aim to lift spirits. Ultimately, throughout the pandemic, the team managed to keep busy and positive, continued to work hard and gave the job 100%. The online learning industry was also impacted by COVID; in some ways, it shed a lot of light on the importance of the industry and the services C Launched in October 2019, Carla’s Captivating Content provides a range of training design services for small to large businesses in all industries. Custom and bespoke solutions are its speciality – it understands that no two brands are the same, so neither should their approaches to training be, and it works hard to design blended training solutions that appeal to the many in the room rather than just the few. Acquisition International has recognised the company for this with its Best Bespoke Training Consultancy Services Firm 2021 – UK award, so we take a closer look. that Carla’s Captivating Content provides. But in others, it has affected some of the company’s clients drastically. Projects were fast-forwarded and the level of urgency increased. Pressures definitely grew, and sadly, some of the budgets for more game-based learning were cut short. An important focus, especially over the last 18 months, has been mental health in the workplace, something that is becoming more recognised and understood. Carla said, “Having been on the other end and been an employee who has struggled with my own mental health before, I understand the importance and often have chats with my team about how they are. Letting them know they are supported and as a small business, we can always be flexible to try and better support them and what is happening in their lives at the time.” To support her team, Carla has subcontracted a HR department and some small yet necessary tools have been made available. Carla’s team now has access to professional support services via a HR app; whether they need medical, financial or relationship advice, they can speak to a certified professional within a few hours for quality advice and guidance. This is something that some of the team have already utilised and provided great feedback. She said, “I wanted to create a space where everyone felt welcome, comfortable in expressing their views and opinions, supported and looked after, something that I had felt lacked in previous roles of mine. I tried my best to take all the good workplace practices I had experienced in previous roles and incorporate them into my business. Giving my team a space where they feel truly supported and safe.” Carla’s Captivating Content is now looking towards the future with hopes to start attending and showcasing at business- and industry- related expos next year, as well as to add another member to the team this year. Currently, the company is trying to expand into the world of tenders and start managing some larger scaled programmes.

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