Acquisition International - Research & Development Awards 2022 33 Most Unique CRM Platform 2022 A software company that specialises in CRM software – customer relationship management software – this company shares its name with its own exemplary flagship product, IntelliO. It helps its customers by offering a variety of different services through this primary product, all of which make business management and development management so much easier to keep track of, simply by keeping everything in one easy to navigate hub. Jul22504 aving built a reputation for helping its customers with a variety of different business logistics challenges, IntelliO both as a company and as a product has made itself a friend and partner to its clients’ businesses over the time it has been in operation. IntelliO as a platform gives them access to customer relationship management like no other, as well as expert business analyst consultancy, from any device, anywhere, and any time; in this way, a client is always able to access the information they need to, no matter where the business world takes them. Its business analyst consultancy, for example, works fully with the customer in order to allow IntelliO to truly understand their business. Nominally, such efforts mean that IntelliO as a business can gain a truly holistic understanding of the customer’s business, from their customer base to their processes, pain points, future roadmap, and short-term goals, ensuring that the following relationship management it offers is highly tailored to fit. In this manner, it has been able to improve a wide range of internal processes for its clients, using business process management methodologies to recommend, implement, and monitor improvements and efficiencies, something that is always improving as IntelliO continues to develop. The CRM product that makes all this possible, sharing the name of the company as well as all its principles, can therefore be H adapted to fit any business. In the end, the goal of much improved end-to-end efficiency will always be achieved, and the client can rest assured that this will be done within a shorter time frame and in a more cost-effective manner than what many of its peers can achieve. Critically, having propelled itself to the forefront of its industry, its growing renown has earned it a variety of clients over the years. Many of them – from financial businesses to legal firms, claims management firms, car leasing businesses, recruitment offices, and more – become return clients for IntelliO, and make it their partner in client relationship management, excited to show clients the difference it can make through impeccable R&D and top of the line solutions. Always taking its time to assess, process, and address any issues that a client is facing, its good reputation in its industry has been created by customers past and present recommending it by word-of-mouth referral. Indeed, this has increased over time with Covid-19 exposing new weaknesses in modern business that must then be addressed. IntelliO is the company that can help clients do this, moving away from legacy systems and towards the new paradigm that increased CRM focused R&D has ushered in. Moreover, with a team that works impeccably together – supporting each other and the client in turn – it uses checkpoints to keep it on track, and enjoys the changing challenges of the modern business ecosystem. Thus, going forward, it is excited to keep winning its contracts by putting the customer first, as well as working towards improving its suite of business tools; including one that is recruitment focused. In short, watch this space. Company: Intellio Contact: Richard Morrall Website: intellio.co.uk Always taking its time to assess, process, and address any issues that a client is facing, its good reputation in its industry has been created by customers past and present recommending it by word-of-mouth referral.
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