© Copyright Acquisition International 2025 - All Rights Reserved.

Article Image - Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services
Posted 28th January 2016

Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services

Getronics, the global ICT services group, today announced it has won a five-year deal with AGS Airports Limited, the owner of Aberdeen, Glasgow and Southampton airports, to undertake IT support services as AGS separated from Heathrow Holdings.

Mouse Scroll AnimationScroll to keep reading

Let us help promote your business to a wider following.

Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services
Image

Getronics, the global ICT services group, today announced it has won a five-year deal with AGS Airports Limited, the owner of Aberdeen, Glasgow and Southampton airports, to undertake IT support services as AGS separated from Heathrow Holdings.

With more than 13 million customers passing through its airports each year, AGS required a partner that could complete the project within tight separation timeframes and within budget, with minimal disruption to the critical airport operations that the IT infrastructure supports.

AGS selected Getronics primarily due to its reputation as a company with proven experience in helping businesses transition complex IT systems amid M&A activity. For instance, Getronics supported the IT separation activities associated with RAC’s separation from Aviva; Subsea7’s merger with Acergy; and Alpha Flight Group’s merger with LSG Sky Chefs, to name a few. This experience allowed Getronics to drive parts of the process and guide AGS to follow tried and tested methods for seamless IT transitions, despite the often challenging circumstances surrounding M&A activities.

AGS Airports is a partnership between Ferrovial and Macquarie Infrastructure and Real Assets (MIRA) established in 2014 to acquire Aberdeen, Glasgow and Southampton airports from Heathrow Holdings. This required AGS to create a standalone IT infrastructure and, for the first time, one that unified all three airports under the same, improved managed IT infrastructure.

The agreement has seen Getronics take on the IT support services associated with this separation, including telephony and support desk operations, and provision of on-site engineers at Aberdeen, Glasgow and Southampton airports.

Since separation, the support services have remained stable, and are starting to show an improvement in end user satisfaction. A further key benefit of the new infrastructure and support services has been AGS’ ability to be more responsive to their customers.

During the first phase of the project, Getronics has successfully moved AGS on to Getronics’ robust support model, seamlessly transitioning managed IT support services and maintenance. The second phase, to be delivered in early 2016, will see AGS move its networking systems to Getronics. Once the separation activities are concluded, focus will turn to Getronics’ set up and delivery of a Project Office that facilitates additional IT projects in support of AGS IT’s strategy, supporting the needs of their business.

Chris Tames, Group Head of IT at AGS Airports Limited commented:

“Airport IT systems rely on multiple complex applications and services running seamlessly. Getronics has a wealth of experience in helping organisations transition their IT, many in separation situations similar to our own. Rather than a traditional supplier, the Getronics team acted as an extension of our business; were flexible and easy to work with and have been instrumental in helping us meet business deadlines quickly to improve our airports’ operations and consequently the service we deliver to customers and staff. I am looking forward to the next phase of the challenge with Getronics as our IT separation partner.”

Mark Cook, Group CEO at Getronics added:

“Getronics has a proven track record of working with businesses either merging or divesting their IT systems to meet the demands of their customer base, many within the aviation industry. Our experience in this sector help us to demonstrate our understanding of the pressures and priorities customers like AGS Airports face in order to keep operations running smoothly.

“We are proud to partner with AGS Airports to deliver this five-year IT divestment project and look forward to helping them transform their operations to benefit customers in years to come.”

 

Categories: Finance, M&A, Strategy


You Might Also Like
Read Full PostRead - Eye Icon
A New Dawn for Britishvolt and the UK’s Electric Vehicle Battery Industry
Innovation
02/03/2023A New Dawn for Britishvolt and the UK’s Electric Vehicle Battery Industry

With efforts being made globally to phase out the use of petrol and diesel-powered vehicles in the coming years, several companies have stepped up to research and develop innovative technologies for electric vehicle expansion.

Read Full PostRead - Eye Icon
Afimilk Announces Acquisition of Silent Herdsman
Finance
15/02/2016Afimilk Announces Acquisition of Silent Herdsman

Afimilk, Ltd., a global provider of dairy farm management solutions, announced it has acquired Silent Herdsman, a private VC-funded company from Glasgow, UK and developer of a neck-collar monitoring system used to detect estrus and health problems in dairy cow

Read Full PostRead - Eye Icon
Ghazanfar Bank : A Leading Business House
Finance
08/02/2019Ghazanfar Bank : A Leading Business House

Ghazanfar Bank is a full-fledged licensed commercial Bank. Recently, we profiled the firm and caught up with Chief Executive Mr. Jayanta Ray who provided us with a detailed insight into the innerworkings of the award-winning firm.

Read Full PostRead - Eye Icon
Using Technology to Protect Your Finances in 2023
Finance
01/12/2022Using Technology to Protect Your Finances in 2023

Businesses and individuals across the globe are facing difficulties due to rising inflammation levels in the current geopolitical situation. People are already beginning to make adjustments to combat these difficulties. Here, we will discuss how using technol

Read Full PostRead - Eye Icon
A Highly Acclaimed Medico-Legal Expert
Finance
26/06/2017A Highly Acclaimed Medico-Legal Expert

Professor J Peter A Lodge, winner of the Most Highly Regarded Expert Witnesses 2017 from the UK, is a consultant surgeon based at Leeds Teaching Hospitals NHS Trust, West Yorkshire. He also has a busy, thriving private practice at Spire Leeds Hospital where he

Read Full PostRead - Eye Icon
How to Use Tech to Your Advantage When Trading Stocks
Finance
28/05/2021How to Use Tech to Your Advantage When Trading Stocks

If you want to get into the world of investing through the medium of stock trading, you will discover that there are a plethora of tools to help you do so correctly.

Read Full PostRead - Eye Icon
Pros and Cons of Buying a Car with Cryptocurrency
Finance
15/11/2021Pros and Cons of Buying a Car with Cryptocurrency

The advantages and pros of buying a car with Cryptocurrency are very much the same as with any other vehicle. This is because the main purpose of Cryptocurrency trading software or other automated trading robots is to match the amount of money coming in with t

Read Full PostRead - Eye Icon
A Goliath in Management Consultancy
News
13/01/2023A Goliath in Management Consultancy

Advisory Group AG offers a wide range of strategic change advisory services from strategy design to successful implementation and transformation. Following the firm’s recognition in the 2022 AI Leading Advisor Awards as the ‘Leading Boutique Management Con

Read Full PostRead - Eye Icon
Are You Experiencing Flat or Declining Sales?
Finance
04/01/2017Are You Experiencing Flat or Declining Sales?

Flat or declining sales are what many companies and salespeople are facing today. Let’s face the facts - there is a lot of uncertainty right now. All that uncertainty leads to individuals and businesses holding on to their money.



Our Trusted Brands

Acquisition International is a flagship brand of AI Global Media. AI Global Media is a B2B enterprise and are committed to creating engaging content allowing businesses to market their services to a larger global audience. We have a number of unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience.

Arrow