© Copyright Acquisition International 2025 - All Rights Reserved.

Article Image - Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services
Posted 28th January 2016

Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services

Getronics, the global ICT services group, today announced it has won a five-year deal with AGS Airports Limited, the owner of Aberdeen, Glasgow and Southampton airports, to undertake IT support services as AGS separated from Heathrow Holdings.

Mouse Scroll AnimationScroll to keep reading

Let us help promote your business to a wider following.

Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services
Image

Getronics, the global ICT services group, today announced it has won a five-year deal with AGS Airports Limited, the owner of Aberdeen, Glasgow and Southampton airports, to undertake IT support services as AGS separated from Heathrow Holdings.

With more than 13 million customers passing through its airports each year, AGS required a partner that could complete the project within tight separation timeframes and within budget, with minimal disruption to the critical airport operations that the IT infrastructure supports.

AGS selected Getronics primarily due to its reputation as a company with proven experience in helping businesses transition complex IT systems amid M&A activity. For instance, Getronics supported the IT separation activities associated with RAC’s separation from Aviva; Subsea7’s merger with Acergy; and Alpha Flight Group’s merger with LSG Sky Chefs, to name a few. This experience allowed Getronics to drive parts of the process and guide AGS to follow tried and tested methods for seamless IT transitions, despite the often challenging circumstances surrounding M&A activities.

AGS Airports is a partnership between Ferrovial and Macquarie Infrastructure and Real Assets (MIRA) established in 2014 to acquire Aberdeen, Glasgow and Southampton airports from Heathrow Holdings. This required AGS to create a standalone IT infrastructure and, for the first time, one that unified all three airports under the same, improved managed IT infrastructure.

The agreement has seen Getronics take on the IT support services associated with this separation, including telephony and support desk operations, and provision of on-site engineers at Aberdeen, Glasgow and Southampton airports.

Since separation, the support services have remained stable, and are starting to show an improvement in end user satisfaction. A further key benefit of the new infrastructure and support services has been AGS’ ability to be more responsive to their customers.

During the first phase of the project, Getronics has successfully moved AGS on to Getronics’ robust support model, seamlessly transitioning managed IT support services and maintenance. The second phase, to be delivered in early 2016, will see AGS move its networking systems to Getronics. Once the separation activities are concluded, focus will turn to Getronics’ set up and delivery of a Project Office that facilitates additional IT projects in support of AGS IT’s strategy, supporting the needs of their business.

Chris Tames, Group Head of IT at AGS Airports Limited commented:

“Airport IT systems rely on multiple complex applications and services running seamlessly. Getronics has a wealth of experience in helping organisations transition their IT, many in separation situations similar to our own. Rather than a traditional supplier, the Getronics team acted as an extension of our business; were flexible and easy to work with and have been instrumental in helping us meet business deadlines quickly to improve our airports’ operations and consequently the service we deliver to customers and staff. I am looking forward to the next phase of the challenge with Getronics as our IT separation partner.”

Mark Cook, Group CEO at Getronics added:

“Getronics has a proven track record of working with businesses either merging or divesting their IT systems to meet the demands of their customer base, many within the aviation industry. Our experience in this sector help us to demonstrate our understanding of the pressures and priorities customers like AGS Airports face in order to keep operations running smoothly.

“We are proud to partner with AGS Airports to deliver this five-year IT divestment project and look forward to helping them transform their operations to benefit customers in years to come.”

 

Categories: Finance, M&A, Strategy


You Might Also Like
Read Full PostRead - Eye Icon
Harnessing the Power of Smart CRM: Managing Customer Relationships with Convenience
News
06/05/2024Harnessing the Power of Smart CRM: Managing Customer Relationships with Convenience

In today’s fast-paced business landscape, managing customer relationships has become more critical than ever. As companies strive to stay competitive and meet the evolving needs of their customers, traditional customer relationship management (CRM) metho

Read Full PostRead - Eye Icon
4 Essential Components of Power Plant Maintenance
Innovation
25/11/20214 Essential Components of Power Plant Maintenance

Power plant maintenance aims at supporting a smooth workflow in a power plant. It involves procedures such as routine inspection, equipment adjustment, repair or replacement, and general systems integration and monitoring.

Read Full PostRead - Eye Icon
Putting People First
Legal
03/08/2022Putting People First

The UK offers many exciting opportunities to those who are looking to do good business, but finding an immigration solution that suits your specific needs is by no means simple.

Read Full PostRead - Eye Icon
Boost Confidence in M&As through Code Audits
M&A
02/01/2024Boost Confidence in M&As through Code Audits

Code is the backbone of every software and digital product. Whether you are planning to buy or sell a business or integrate with a new software, conducting a code audit beforehand is of utmost importance.

Read Full PostRead - Eye Icon
How Do Worker’s Compensation Laws Differ Around the USA?
News
27/02/2023How Do Worker’s Compensation Laws Differ Around the USA?

IMG Source – https://unsplash.com/photos/p3Ip8U0eNNM Workers’ compensation is essentially an insurance that provides workers with lump sum compensation, a wage replacement, and medical benefits if they incur injuries, or become ill as a result of perfo

Read Full PostRead - Eye Icon
Most Innovative Law Firm of 2016, Germany
Innovation
04/04/2016Most Innovative Law Firm of 2016, Germany

Wülfing Zeuner Rechel (WZR) is a German legal firm with a focus on emerging markets and a dedication to client service.

Read Full PostRead - Eye Icon
5 Ways AI Is Outperforming Experts
Innovation
07/03/20225 Ways AI Is Outperforming Experts

With DeepMind claiming that its AI system – AlphaCode – can “write computer code at a competitive level,” a milestone may have been reached. The ability of a machine to match the coding skills typical of human intelligence, if true, represents a moment

Read Full PostRead - Eye Icon
VTech to Acquire LeapFrog Enterprises
M&A
05/02/2016VTech to Acquire LeapFrog Enterprises

VTech Holdings Limited, aleader in electronic learning products and cordless telephones,and LeapFrog Enterprises, Inc, a developer of educational entertainment for children, announces today that the two companies have entered into a merger agreement whereby VT

Read Full PostRead - Eye Icon
CMA Merger team Looks for new Recruits
Leadership
08/02/2016CMA Merger team Looks for new Recruits

The CMA is on the lookout for talented individuals to join its merger team by recruiting for Principal Case Officer and Case Officer roles.



Our Trusted Brands

Acquisition International is a flagship brand of AI Global Media. AI Global Media is a B2B enterprise and are committed to creating engaging content allowing businesses to market their services to a larger global audience. We have 14 unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience.

Arrow