© Copyright Acquisition International 2025 - All Rights Reserved.

Article Image - Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services
Posted 28th January 2016

Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services

Getronics, the global ICT services group, today announced it has won a five-year deal with AGS Airports Limited, the owner of Aberdeen, Glasgow and Southampton airports, to undertake IT support services as AGS separated from Heathrow Holdings.

Mouse Scroll AnimationScroll to keep reading

Let us help promote your business to a wider following.

Getronics Wins Five Year Contract with AGS Airports to Deliver IT Support Services
Image

Getronics, the global ICT services group, today announced it has won a five-year deal with AGS Airports Limited, the owner of Aberdeen, Glasgow and Southampton airports, to undertake IT support services as AGS separated from Heathrow Holdings.

With more than 13 million customers passing through its airports each year, AGS required a partner that could complete the project within tight separation timeframes and within budget, with minimal disruption to the critical airport operations that the IT infrastructure supports.

AGS selected Getronics primarily due to its reputation as a company with proven experience in helping businesses transition complex IT systems amid M&A activity. For instance, Getronics supported the IT separation activities associated with RAC’s separation from Aviva; Subsea7’s merger with Acergy; and Alpha Flight Group’s merger with LSG Sky Chefs, to name a few. This experience allowed Getronics to drive parts of the process and guide AGS to follow tried and tested methods for seamless IT transitions, despite the often challenging circumstances surrounding M&A activities.

AGS Airports is a partnership between Ferrovial and Macquarie Infrastructure and Real Assets (MIRA) established in 2014 to acquire Aberdeen, Glasgow and Southampton airports from Heathrow Holdings. This required AGS to create a standalone IT infrastructure and, for the first time, one that unified all three airports under the same, improved managed IT infrastructure.

The agreement has seen Getronics take on the IT support services associated with this separation, including telephony and support desk operations, and provision of on-site engineers at Aberdeen, Glasgow and Southampton airports.

Since separation, the support services have remained stable, and are starting to show an improvement in end user satisfaction. A further key benefit of the new infrastructure and support services has been AGS’ ability to be more responsive to their customers.

During the first phase of the project, Getronics has successfully moved AGS on to Getronics’ robust support model, seamlessly transitioning managed IT support services and maintenance. The second phase, to be delivered in early 2016, will see AGS move its networking systems to Getronics. Once the separation activities are concluded, focus will turn to Getronics’ set up and delivery of a Project Office that facilitates additional IT projects in support of AGS IT’s strategy, supporting the needs of their business.

Chris Tames, Group Head of IT at AGS Airports Limited commented:

“Airport IT systems rely on multiple complex applications and services running seamlessly. Getronics has a wealth of experience in helping organisations transition their IT, many in separation situations similar to our own. Rather than a traditional supplier, the Getronics team acted as an extension of our business; were flexible and easy to work with and have been instrumental in helping us meet business deadlines quickly to improve our airports’ operations and consequently the service we deliver to customers and staff. I am looking forward to the next phase of the challenge with Getronics as our IT separation partner.”

Mark Cook, Group CEO at Getronics added:

“Getronics has a proven track record of working with businesses either merging or divesting their IT systems to meet the demands of their customer base, many within the aviation industry. Our experience in this sector help us to demonstrate our understanding of the pressures and priorities customers like AGS Airports face in order to keep operations running smoothly.

“We are proud to partner with AGS Airports to deliver this five-year IT divestment project and look forward to helping them transform their operations to benefit customers in years to come.”

 

Categories: Finance, M&A, Strategy


You Might Also Like
Read Full PostRead - Eye Icon
Hot off the Boil
Strategy
29/09/2016Hot off the Boil

Based in Ivory Coast, our company Soudure Industrielle et Pétrolière specialises in boiler works, piping and steel construction for oil fields.

Read Full PostRead - Eye Icon
6 Inventory Management Secrets for Wholesale Success
Strategy
28/02/20246 Inventory Management Secrets for Wholesale Success

Are you a small business owner struggling to manage your inventory effectively? Wondering how you can better predict inventory needs, reduce overstock, and maximise profits?

Read Full PostRead - Eye Icon
National and International Financial Reporting Standards
Finance
01/06/2016National and International Financial Reporting Standards

BDO Bulgaria are amongst the leading independent consultants, auditors and accountants on the Bulgarian market.

Read Full PostRead - Eye Icon
AI Content Conundrum: Sentiment Degradation Exacerbating the Misinformation Age
Innovation
13/05/2024AI Content Conundrum: Sentiment Degradation Exacerbating the Misinformation Age

With industries across the board becoming increasingly adept at using AI-driven Large Language Models (LLMs) like OpenAI’s ChatGPT, Anthropic’s Claude2 and Meta AI’s Llama2, it begs one obvious question: How do we make sure all of the content out there i

Read Full PostRead - Eye Icon
Executive Coaching: The Secret to Sustained Success
Innovation
01/07/2016Executive Coaching: The Secret to Sustained Success

Set up in 2007 by a group of former HR directors from a global automotive manufacturer, Protostar has weathered the economic crisis that saw so many smaller management consultancies fail.

Read Full PostRead - Eye Icon
Cryptocurrency Trends for 2022
Finance
19/01/2022Cryptocurrency Trends for 2022

While the crypto market has experienced an incredibly volatile year, it has also seen significant price hikes and sustained growth over the course of the previous 12 months.

Read Full PostRead - Eye Icon
Is Gold A Promising Retirement Investment?
Finance
13/02/2023Is Gold A Promising Retirement Investment?

Retirement investments are essential for your later days, especially when you can no longer generate regular income like you used to.

Read Full PostRead - Eye Icon
7 Steps of Strategic Procurement Process
News
11/04/20227 Steps of Strategic Procurement Process

Many firms find maintaining the product and service quality while reducing costs a never-ending struggle. Fortunately, they can accomplish this through strategic sourcing, which is the process of continuously examining a company's purchasing practices.

Read Full PostRead - Eye Icon
Secure Business Payments now available from PaymentEvolution
Finance
30/07/2015Secure Business Payments now available from PaymentEvolution

Pay suppliers, vendors and any open invoice directly to any bank account.



Our Trusted Brands

Acquisition International is a flagship brand of AI Global Media. AI Global Media is a B2B enterprise and are committed to creating engaging content allowing businesses to market their services to a larger global audience. We have 14 unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience.

Arrow