© Copyright Acquisition International 2025 - All Rights Reserved.

Article Image - 5 Clear Signs Your Business Should Invest in a Virtual Phone System
Posted 4th May 2022

5 Clear Signs Your Business Should Invest in a Virtual Phone System

Every business needs to use the right technology to streamline its operations. Most of them, especially the small ones, operate on small budgets while at the same focusing on growth. This means that they have to ensure that they are investing in technology for the right reasons and at the right time. But do business […]

Mouse Scroll AnimationScroll to keep reading

Let us help promote your business to a wider following.

5 Clear Signs Your Business Should Invest in a Virtual Phone System

Every business needs to use the right technology to streamline its operations. Most of them, especially the small ones, operate on small budgets while at the same focusing on growth.

This means that they have to ensure that they are investing in technology for the right reasons and at the right time. But do business owners know when they are supposed to invest in a virtual phone system?

Should You Invest in a Virtual Phone System?

Virtual phone systems are taking over voice calls by storm. They do not operate like the traditional systems that relied on analogue signals but use the internet to make and receive calls.

Here are 5 signs that your business should invest in a virtual phone system;

Remote Workers Working remotely has been on the rise, especially after the COVID-19 pandemic. In addition, businesses have realized the benefits of remote work and most of them are implementing strategies to promote it.

Unfortunately, the traditional phone systems do not support remote work, not unless you forward calls. Forwarding office calls to a private number has its fair share of disadvantages, something that can hurt your business.

Fortunately, the best small business phone systems give your remote team the ability to make and receive calls from anywhere they are when working as long as they have an internet connection. They can do this using mobile or desktop applications.

Business Growth When your business starts to grow, you need to ensure that you have a phone system that will not interfere with the growth. You need to look for a phone system that scales with you and even boosts the potential for more growth.

A growing business hires more employees. When this happens in a business with the traditional phone systems, the business cannot add new users to their systems without adding more hardware and getting help from their providers.

On the other hand, virtual phone systems do not require any technical knowledge when adding new users. All you need to do is to add the new employees to your business account and they are ready to start working.

Growing Call VolumeIf you find yourself in a situation where you are dealing with an increasing number of calls from partners, prospects, or customers, then it is the right time for you to invest in a virtual phone system.

This is because these phone systems come with a lot of features to handle a high number of calls. One such feature is the Interactive Voice Response (IVR). This feature engages with the caller and helps them understand what to do or where to direct their calls.

You can even include any information that you want for the caller to listen to before they get connected. In addition, you get more features to manage call queues, something that is necessary for businesses receiving a high number of calls.

Poor Quality of Calls If the quality of your calls is getting poor by the day, then you need to make the shift to a virtual phone system. An unreliable phone service is going to hurt your business since your customers cannot communicate effectively with your employees.

Virtual phone systems are always clear as long as you have a stable internet connection. They come with high-definition audio which is vital in making high-quality calls.

Rising Cost of Calls Businesses are always finding ways through which to cut operational costs. When doing this, they evaluate their budgets to see what can be reduced. Unfortunately, call costs are among the small business costs that are often overlooked.

The traditional phone systems are expensive compared to the virtual phone system. For instance, maintenance costs keep rising with aging systems. In addition, the cost of calls is quite high, especially when making international calls.

The virtual phone system can help you save money. For example, you will not have to keep any hardware in your office, meaning that maintenance costs are eliminated. You will also not need any technicians to add new users when you have new employees.

If you find yourself in any of the situations discussed above, then that is a clear sign that you need to invest in a virtual phone system for your business.

Categories: News


You Might Also Like
Read Full PostRead - Eye Icon
Apex Insurance Services
Strategy
13/04/2015Apex Insurance Services

Established in 1957, Apex Insurance Services are a local Insurance Broker for local people, with traditional broking values. We spoke to them about how they offer a fast, reliable face-to-face personal service.

Read Full PostRead - Eye Icon
The Virtuosos of Cloud Consulting
Finance
04/11/2019The Virtuosos of Cloud Consulting

At Denny Cherry and Associates Consulting [DCAC], expertise is the primary differentiator from other cloud consulting companies.

Read Full PostRead - Eye Icon
Behavioral Health Care M&A Activity Surged in Q3:2015
Finance
18/11/2015Behavioral Health Care M&A Activity Surged in Q3:2015

The behavioral health care acquisition market surged in the third quarter of 2015.

Read Full PostRead - Eye Icon
Hyundai Heavy Industries and Scania Announce Partnership
M&A
20/04/2015Hyundai Heavy Industries and Scania Announce Partnership

Scania will supply engines for next-generation large excavators and wheel loaders made by Hyundai Heavy Industries’ Construction Equipment division, under a new partnership.

Read Full PostRead - Eye Icon
Employment Hero Acquisition Enables World’s First Fully Automated Payroll Situation
Finance
10/04/2024Employment Hero Acquisition Enables World’s First Fully Automated Payroll Situation

Global employment management platform, Employment Hero, has announced the acquisition of Employment Innovations, one of the largest managed payroll providers in the world.

Read Full PostRead - Eye Icon
Proofing Your Business Leaflet Before Printing – Step by Step
News
28/01/2022Proofing Your Business Leaflet Before Printing – Step by Step

Despite the near-ubiquity of online platforms, and the explosion in viability for digital marketing solutions, print is most certainly not dead. In fact, in many cases print can outperform digital options in terms of reach and customer on-boarding, especially

Read Full PostRead - Eye Icon
Strive, Committed, Synchronised, Inspired
News
01/09/2022Strive, Committed, Synchronised, Inspired

Established in 1957 as Qatar’s first registered company, Milaha began its journey as a shipping agency, and it strategically developed over the next six decades to become one of the largest maritime and logistics service providers in the region.

Read Full PostRead - Eye Icon
Post Haste!
Leadership
06/05/2022Post Haste!

The team at MailAmericas are a vital link for those in Latin America and have expanded across borders. This growth has seen them named Best Cross-Border Logistics Solutions Provider 2021 – Americas in Acquisition International’s Global Excellence Awards.

Read Full PostRead - Eye Icon
Not Losing Interest
Finance
13/02/2017Not Losing Interest

Cavmont Bank Ltd’s vision is to be a world class bank rated amongst the best in Zambia with a focus on partnering with all their stakeholders. Following their success in winning the 2016 Banker of the Year Zambia



Our Trusted Brands

Acquisition International is a flagship brand of AI Global Media. AI Global Media is a B2B enterprise and are committed to creating engaging content allowing businesses to market their services to a larger global audience. We have 14 unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience.

Arrow