© Copyright Acquisition International 2024 - All Rights Reserved.

Article Image - Advanced Enterprise Communication Solution
Posted 9th April 2024

Advanced Enterprise Communication Solution

Since its inception in 2002, CallTower has remained dedicated to delivering the world’s most advanced communications with its industry-leading Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS) and Collaboration solutions.

Mouse Scroll AnimationScroll to keep reading

Let us help promote your business to a wider following.

Advanced Enterprise Communication Solution
meeting room with large table and screen

Since its inception in 2002, CallTower has remained dedicated to delivering the world’s most advanced communications with its industry-leading Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS) and Collaboration solutions. Combining the power of global voice with its client-centric approach, the business is passionate about enhanced communication capabilities, helping teams stay connected, productive, and cost-efficient. For its innovative communication solutions, we have honoured CallTower with this year’s award for Most Innovative Enterprise Communications Firm – USA.

By leveraging cloud technology, CallTower offers an extensive range of enterprise communications solutions, including voice, messaging, and collaboration tools, integrated into a single platform. It is the business’s mission to help clients effortlessly connect and collaborate anytime on a global scale through any device. Its comprehensive approach allows clients to access a wide array of tools to meet their individual communication needs. CallTower prides itself on its ability to seamlessly integrate its agile solutions with clients’ existing applications and systems. This flexibility allows businesses to elevate their communications without causing disruptions to their current operations.

CallTower’s cloud-connected calling enablement allows customers to leverage the power of innovative technology to enhance their communication capabilities worldwide. Businesses can expand their operations across multiple countries without the need for physical infrastructure. With this global reach, clients can easily connect with customers, partners, and employees across the globe easily and cost-effectively. Another benefit of cloud-based technology is simple scalability, which enables businesses to adjust their capability based on their evolving needs. Cloud-connected calling also helps to reduce communication costs by saving on long-distance calls, infrastructure investment, and telephone system maintenance.

CallTower Connect is a revolutionary platform which provides users with admin capabilities to personalise and control their CallTower services. The innovative tool serves as an interface for managed service providers and channel partners who wish to resell CallTower’s services. Through its customer management portals and mobile app, customers can integrate telephony systems seamlessly into their existing systems. CallTower Connect includes support for Cisco Webex Calling, native Microsoft Operator Connect, Teams Direct Routing, Zoom Phone, and a range of SIP-enabled UC and contact center platforms, providing a complete solution to all businesses’ telephony needs.

Tonya Wheatfall, Marketing Coordinator at CallTower says, “CallTower has experienced significant growth in its telephony user base, largely by capitalising on the skyrocketing demand for Microsoft Teams Phone enablement. A key element of CallTower’s success is its Connect platform, which enables enterprise customers and partners to scale calling services with speed and agility, regardless of the UC platform they use. For services such as Microsoft Teams, Webex Calling, and Zoom Phone, CallTower offers a variety of pricing plans to meet different needs. These include both per-user/per-month unlimited or metered calling plans, as well as more traditional SIP trunking pricing based on call paths and metered rates. This mix of rate plans allows customers to choose a pricing structure that best fits their requirements.”

The CallTower team is dedicated to fully understanding and meeting customers’ requirements with outstanding service and pioneering solutions. Renowned for its excellent customer support, CallTower strives to establish long-lasting relationships in order to provide clients with customised solutions to suit their business needs. Supported by a team of experts, the company delivers consistent reliability and 24-hour support to assist with any questions or concerns.

In the rapidly evolving realm of unified communications and collaboration, the integration of AI has significantly transformed communication strategies, improved efficiency, and elevated user experiences. By incorporating AI technologies, CallTower can offer advanced analytics capabilities, helping customers to gain a deeper understanding of their communication data. Through these findings, businesses can optimise their communication strategies and streamline operations.

CallTower has also leveraged AI to enhance its customer support with virtual assistants that can provide fast support. This innovative measure aligns with the business’s goal of complete customer satisfaction. CallTower is dedicated to paving the way with AI integration and continuous innovation in order to provide clients with cutting-edge, bespoke, and efficient enterprise communications solutions.

Looking to the future, CallTower foresees an industry evolution to meet the growing demands for interconnected communication solutions. The business has anticipated a merging of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) which will focus on both user (UX) and customer (CX) experiences. With its holistic approach, CallTower has become a leader in its industry, utilising state-of-the-art technologies to provide superior communications experiences. CallTower’s global cloud-connected calling enablement empowers businesses to expand globally, enhance their efficiency, and achieve greater operational flexibility. Recognised in AI’s Global Excellence Awards, CallTower is passionate about enabling customers to navigate the evolving landscape of technology with communications solutions that create a seamless user experience.

For business enquiries, contact Tonya Wheatfall from CallTower on their website – https://calltower.com

Categories: Innovation, News


You Might Also Like
Read Full PostRead - Eye Icon
How to Spot A Phone Scam: Protecting Yourself in the Digital Age
News
20/07/2023How to Spot A Phone Scam: Protecting Yourself in the Digital Age

When your phone starts ringing with an unknown number flashing on the screen, it's tempting to answer, especially if you're expecting an important call. But did you know that answering such calls can sometimes be dangerous

Read Full PostRead - Eye Icon
DLA Piper Advise Olayan’s and Mandarin Oriental’s Acquirers of Ritz Hotel (€130 million)
Finance
16/07/2015DLA Piper Advise Olayan’s and Mandarin Oriental’s Acquirers of Ritz Hotel (€130 million)

DLA Piper Advise Olayan's and Mandarin Oriental's Acquirers of Ritz Hotel (€130 million)

Read Full PostRead - Eye Icon
As the Media Frenzy From GDPR Dies Down, Companies Need To Reman Vigilant Against Data Breaches
Legal
10/09/2019As the Media Frenzy From GDPR Dies Down, Companies Need To Reman Vigilant Against Data Breaches

When the GDPR legislation was being created there was a flurry of media reports and business commentary on the importance of data safety, with companies and individuals alike scrutinising their own policies and working on improvement. A little more than a year

Read Full PostRead - Eye Icon
7 Tips For Resilient Manufacturing Operations
News
15/11/20227 Tips For Resilient Manufacturing Operations

Disruptions happen daily at factories around the globe, causing significant damage to production processes. According to Statista, there’s an estimated loss of $184USD million in 2021 due to supply chain disruptions globally. No manufacturing business is imm

Read Full PostRead - Eye Icon
Accounting for SMEs
Leadership
01/10/2015Accounting for SMEs

It is vital for business owners and directors of small companies to ensure that they have accountants on board that they can trust and who can support them in running a successful business.

Read Full PostRead - Eye Icon
Financial Data Breaches: ICO Reports 8,000 Percent Rise
Finance
07/05/2024Financial Data Breaches: ICO Reports 8,000 Percent Rise

According to the Information Commissioner’s Office (ICO), there was an 8,000 percent increase in the number of people affected by financial data breaches in central government between 2019 and 2023.

Read Full PostRead - Eye Icon
7 Ways to Cut Business Costs Through Cloud Computing
Innovation
03/11/20217 Ways to Cut Business Costs Through Cloud Computing

Various businesses all over the globe are eager to find ways to minimize their operating costs. With the advancements in the industry, a steadily increasing number of companies are turning to the cloud.

Read Full PostRead - Eye Icon
Game Changers in a Universe of Solutions
Innovation
16/06/2023Game Changers in a Universe of Solutions

IOS Services Géoscientifiques (IOS) is a consulting group with a geological perspective, dedicated to servicing the mineral exploration industry in eastern Canada. It has been named Québec’s Best Geological Consultancy 2023, following which we have taken a

Read Full PostRead - Eye Icon
PennWell Acquires 50% Interest in Turkey Energy Conference & Exhibition
Finance
31/01/2017PennWell Acquires 50% Interest in Turkey Energy Conference & Exhibition

PennWell International, a diversified global media and conferences and exhibitions company, announced today that it has acquired 50% of Sektörel Fuarcilik, owner of ICCI, the largest power generation conference and exhibition held annually in Istanbul, Turkey



Our Trusted Brands

Acquisition International is a flagship brand of AI Global Media. AI Global Media is a B2B enterprise and are committed to creating engaging content allowing businesses to market their services to a larger global audience. We have 14 unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience.

Arrow