According to Government research, one in six organisations now uses AI technology, transforming how businesses operate and make decisions.
The IT and Telecommunications sector blazes a trail with an adoption rate of 29.5%, closely followed by the Legal sector (29.2%), while hospitality (11.9%), health (11.5%) and retail (11.5%) are the slowest to embrace the new technology.
One reason for this slower uptake could be that businesses simply don’t know how best to use AI. At present, there are no rules specifically legislating the use of AI at work.
David Banaghan, Co-Founder and Interim CEO at Occupop, recruitment software experts, explains: “Currently, the regulation of AI in the workplace is primarily guided by existing employment legislation, much of which predates the iPhone era. This means it’s not tailored to accommodate the complexities of AI integration.
“While businesses that successfully implement AI can emerge stronger and more competitive, it’s important to embrace its potential while upholding ethical standards and legal compliance.”
Here are some tips for success.
Employers must decipher how AI intersects with laws
Unlike other emerging technologies, AI lacks its dedicated legal stipulations.
This means employers face uncertainty when using AI systems as they grapple with outdated legal frameworks.
Existing laws touch on aspects relevant to AI, such as privacy, discrimination, and data protection. However, their application to AI scenarios requires interpretation. Breaches can lead to large fines and lasting reputational damage.
Employers must decipher how AI intersects with laws like the General Data Protection Regulation (GDPR), Equality Acts and the Human Rights Act. This complexity demands vigilance and legal expertise, which will likely dissuade certain businesses.
Responsible AI deployment requires ongoing audits and assessments
While the AI market may be worth £16.9 billion to the UK economy, its successful implementation is not without its challenges.
Here are some potential common pitfalls:
Discrimination and bias: One study into AI projects predicted that 85% would deliver erroneous outcomes due to bias in data, algorithms or the teams managing them.
Many large-language models, such as Chat GPT, are only programmed until 2022 and are known to crawl data from unknown, disreputable sources. This can lead to the production of racist, sexist, or other offensive material.
Data protection and privacy: 76% of CEOs said they were concerned about a lack of transparency and its effects on adoption.
AI interacts with personal data, meaning employers must adhere to data protection laws (such as GDPR) when implementing AI systems in the workplace.
Employees have rights regarding their data, and compliance is non-negotiable.
The ethics of AI: While AI law is a grey area, employers must demonstrate ethical AI practices. Fairness, accountability, and transparency are all essential when using the tools.
Responsible AI deployment requires ongoing audits and assessments. AI systems should be regularly evaluated for ethical compliance and compliance with industry best practices where appropriate.
Businesses need to proactively address how AI impacts in their day-to-day use
While legislation catches up with AI’s rapid evolution, businesses must proactively address its impact in their day-to-day use. Here’s a checklist for business leaders:
Stay Informed: Continually update knowledge about AI advancements and their implications.
Collaborate: Engage with legal experts, industry peers and policymakers if you’re unsure where you stand legally.
Adapt Ethical Principles: Align AI practices with your own organisational values and retain a people-led approach.
Monitor Developments: Read web articles, white papers, and social media posts to stay informed about emerging AI regulations.
