© Copyright Acquisition International 2025 - All Rights Reserved.

Article Image - Unmatched Customer Experiences
Posted 26th February 2019

Unmatched Customer Experiences

2020 Companies is a sales and marketing agency who employs over 11,000 highly-skilled brand execution and consumer engagement experts who specialize in sales, training, merchandising, advocacy, and experiential marketing events. Recently, we caught up with Steve Peters, President, who provided us with a detailed insight into the outstanding services the team provides to their clients.

Mouse Scroll AnimationScroll to keep reading

Let us help promote your business to a wider following.

Unmatched Customer Experiences
2020 Companies

2020 Companies is a sales and marketing agency who employs over 11,000 highly-skilled brand execution and consumer engagement experts who specialize in sales, training, merchandising, advocacy, and experiential marketing events. Recently, we caught up with Steve Peters, President, who provided us with a detailed insight into the outstanding services the team provides to their clients.

Since their inception in 1991, 2020 has focused on a number of industries including Consumer Electronics, Consumer Packaged Goods, Sporting Goods, Appliances, Home Services, Telecom, Retail Energy, Personal Computing and Audio. The firm works for the industry leaders in each of these categories and some of the largest brands in the world.

2020 is a specialist in identifying, assessing, hiring, managing, and developing talent to become the best activation experts in the industry. Going into further detail, Steve begins by informing us of the areas the firm specialises within and the types of clients that the team works alongside.

“Here at 2020, our teams work with leading manufacturers to curate a customized go to market strategy. Every client is unique and has unique sales and marketing needs. We work with the client to develop the best strategy including consumer and retail activation and execution, social sentiment monitoring, territory optimization and design, new retail location concept and execution, interactive and immersive displays, etc.

“Prior to any engagement, 2020 forms a go-to-market team responsible for discovery through deployment and execution. The diverse and cross-functional team has activated over 300 programs for renowned brands, flawlessly. The launch strategy includes talent acquisition, performance management, training, consumer engagement requirements, competitive benchmarking, systems, revenue modelling, process automation, net promoter scores, and return on investment.”

As for what makes the firm the success as we know it today, Steve explains how the firm’s guiding principles of collaboration, team work, flexibility, as well as mutual respect, are just some of the key factors in how 2020 has grown over the years into becoming a leader within their respective industry.

“Our diverse and involved leadership, passion for brands, and multiindustry experience elevates 2020 beyond its peers. Also, our teams utilize a proprietary solution, Pulse, built on the Salesforce.com platform, to schedule, train, track, report, and manage expenses all in one easy application built for mobile first.

“In addition, one of our client’s mentioned that they had ‘…the pleasure to partner with 2020 Companies for over three years, running one of the largest activations in the country. The overall quality 2020 brings to the table is unlike anything I’ve experienced in my 20 years of retail. They continually bring new and innovative ideas to the table resulting in improved return on investment.’”

Providing the ability for the firm to deliver their exceptional services, is the dedicated and talented team which forms the backbone of 2020. When discussing the internal culture, Steve is keen to highlight the significant role the team play in the overall success of the firm.

“At 2020, we have a tremendously talented and passionate team of employees. This dedication shines through our Field Success team. “For example, with each new project we activate our Field Success team which provides real time communications and help desk capabilities no matter the day and time. This solution ensures that everyone for the first month of new programs has unlimited resources to assist them in their day to day activities.

“In addition to this, our Field Success organization is a perpetual group dedicated by brand and service focused solely on every activation expert. There primary purpose is to ensure they have every sales tool they need to win.”

Looking ahead to what the future holds, Steve signs off by revealing the exciting plans which lie in the pipeline for the firm, especially following their recent success in Acquisition Intl.’s Global Excellence Awards 2019 where they were righteously awarded the accolade Most Innovative Outsourced Marketing Solutions Provider 2019 – Texas.

“2020 will continue to assist manufacturers and retailers through dedicated teams and ensure that retail standards are met for each client. Presently, we are exploring new ways to use AI and Social Sentiment to connect brick and mortar with social. Expect to see 2020 Companies crossing into new industries, expanding services with existing customers, and continuing to impress with innovation.”

 

Contact: Ross H. Wissner
Company: 2020 Companies
Address: 3575 Lone Star Circle, Suite 200, Fort Worth, Texas, 76177, USA
Telephone: 001 214 676 6379
Website: www.2020companies.com

Categories: Innovation, Leadership, Strategy


You Might Also Like
Read Full PostRead - Eye Icon
Christmas cancelled for nearly half of SMEs
Leadership
18/12/2015Christmas cancelled for nearly half of SMEs

Zurich’s latest SME Risk Index reveals nearly half (49%) of SME decision makers have worked on Christmas Day.

Read Full PostRead - Eye Icon
Comprehensive Guide to Understanding Your Benefit Entitlements
News
27/10/2023Comprehensive Guide to Understanding Your Benefit Entitlements

If you’re on the journey of hiring in the beautiful land of Australia, it’s super crucial to nail that benefits package. Not only do you need to stay aligned with Australia’s labour laws (no one likes legal hiccups, right?), but you also want

Read Full PostRead - Eye Icon
How to Have Effective Settlement Discussions with an Employee
News
16/12/2024How to Have Effective Settlement Discussions with an Employee

If the relationship between an employee and an employer breaks down, a dispute may arise; this dispute may give rise to employment-related claims and this, in turn, may cause the employer and the employee to have settlement discussions with a view to agreeing

Read Full PostRead - Eye Icon
Push the Boat out  – Deliver the Impossible!
Innovation
26/06/2017Push the Boat out – Deliver the Impossible!

Since it’s dawn in 2001, Three Lines Shipping L.L.C (TLS) has been on a constant growth path by continuous learning and improvising how they approach their work. As recipient of the Arabian Excellence Awards 2017 from the UAE, we invited Rafeeq.K. K to profi

Read Full PostRead - Eye Icon
The Secret to Success? Find a Trusted Business Advisor
News
08/09/2023The Secret to Success? Find a Trusted Business Advisor

Starting a business is a bit like hiking up a mountain blindfolded – it’s difficult, disorienting, and you never know what unexpected cliffs or pitfalls await around the next bend. The stakes feel high, and one wrong step can send you tumbling. But

Read Full PostRead - Eye Icon
A Key Player in Malta’s Success Story
Strategy
27/10/2017A Key Player in Malta’s Success Story

A Key Player in Malta’s Success Story

Read Full PostRead - Eye Icon
Most Innovative Law Firm of 2016, South Africa
Legal
09/06/2016Most Innovative Law Firm of 2016, South Africa

In an ever-changing and dynamic legal landscape, it remains crucial for modern day law firms to remain vigilant of the demands of doing business.

Read Full PostRead - Eye Icon
Reaching Out to Your Target Audience: Three Ways to Use Social Media Effectively
News
09/02/2022Reaching Out to Your Target Audience: Three Ways to Use Social Media Effectively

Social media has evolved in many ways that online networking platforms are no longer considered just tools to connect with family and friends.

Read Full PostRead - Eye Icon
Securing Cryptocurrency Wallets With Biometrics
News
11/10/2024Securing Cryptocurrency Wallets With Biometrics

Securing Cryptocurrency Wallets With Biometrics: A Closer Look photo-1639803812104-7fe5161508a1 (1932×1087) (unsplash.com) Cryptocurrency transactions are becoming increasingly mainstream. With high transaction speeds, improved security, and seamless cro



Our Trusted Brands

Acquisition International is a flagship brand of AI Global Media. AI Global Media is a B2B enterprise and are committed to creating engaging content allowing businesses to market their services to a larger global audience. We have 14 unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience.

Arrow