2025 Winner • Business Excellence Awards
Helm
Best AI-Powered Customer Experiences Company 2025 - Africa
Marketing Automation Innovation Award 2025
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Helm
Best AI-Powered Customer Experiences Company 2025 - Africa
Marketing Automation Innovation Award 2025
<p>Helm is a CX innovation company that creates AI-powered customer experiences for Africa’s biggest brands. Over the last 20 years, they’ve turned complex problems into simple experiences for the likes of DStv, Absa, Capitec, and MTN. Helm’s human-first approach has seen them reach over half a billion customers across multiple markets, channels and languages. Having mastered the art of AI over the last eight years, their current focus is Helm Gen™, a safe form of generative AI for businesses.</p>
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